Solved
Candy

Excessive vibration on Candy GVS 148D3-80

NEnewbuilder
Asked over 7 years ago 8,874 views
0

Hi, first time poster and problem solver.

The machine in question managed to tangle up the bedsheets resulting in an unbalanced load. The OH let the load continue and as a result the machine bounced out of the space and turned 90 degrees. It also burst the door seal and caused a scrape in the glass. I didn't see it but it must have sounded like an earthquake.

Since then the machine has an excessive vibration during the spin.

The machine is level and does not move when spinning, the drum shakes from side to side but on rotating it by hand their is no bearing grind or thump and whant moving it forward and backwards their is no gapping between the seal and the drum.

I haven't yet checked the bolts holding the concrete weight but have ordered a new seal and will do this at the time.

When in full spin the vibration can be felt in the floor in the next room.

Is there anything else this could be? Springs, dampers etc? and what should I be looking out for whilst I have the top open to get to the seal?

Many thanks.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Candy GVS 148D3-80 vibrates after severe unbalanced load incident

The problem
After a badly unbalanced bedsheet load, the Candy GVS 148D3-80 moved violently, turned around, damaged the door seal and marked the glass. Since then the owner reported excessive vibration on spin, although the machine remained level, did not move during spinning, and the drum had no obvious bearing noise or gap at the seal.
Likely cause
The accepted reply suggested possible suspension damper trouble, such as a broken or loose damper. However, later discussion indicated the vibration shown with a load of only 3 towels appeared normal and may have been due to a poorly balanced small load rather than a confirmed fault.
What fixed it
Recommended action was to remove the back panel and inspect internally for anything obvious, particularly the suspension dampers. The owner reported no visible cracks or failing parts. No definite repair was confirmed in the discussion.
Checks to try
  • Machine was confirmed level
  • Machine did not move during spinning
  • Drum was rotated by hand with no bearing grind or thump reported
  • No gap between seal and drum when moved forwards and backwards was reported
  • Visual internal check found no visible cracks or failing parts
  • Spin behaviour was assessed on a load of about 3 towels
Parts or tools mentioned
  • Door seal
  • Suspension dampers

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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5 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

Hello there. I would suspect problems with suspension dampers you need to take up the back panel and have a good look inside to see if anything is obvious. Washing machine suspension dampers these days are often pretty cheap plastic things. One might have broken or come loose.

Whitegoods Help — appliance repair expert and forum host.
0
NE
newbuilder
Answered over 7 years ago

Hi Andy

Thanks for the feedback.

I have had a good look and there is no visible cracks or failing parts but on grasping each piston I can wobble the outer sleeve from left to right a little. Could this be wear and tear?

A few videos

https://drive.google.com/open?id=1LhMmh1LPQt13AYGzz_z_96zrvGhYowJk (326MB)

https://drive.google.com/open?id=1dE-u1ppgi53ORBltc40gLSwo6zbdTN9N (79MB)

0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

Hello there. I can only access the second link. If that washing machine has a load of laundry inside the drum it doesn't seem abnormal to me at all. On the other hand if there is no laundry inside the drum then it is excessively vibrating.

Whitegoods Help — appliance repair expert and forum host.
0
NE
newbuilder
Answered over 7 years ago

Hi

it had about 3 towels in it.

0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

The machine sounded normal for 3 towels in it. 3 towels are likely to cause more vibration than 7 or 8 because 3 isn’t enough so it would be unlikely to get balanced well.

Whitegoods Help — appliance repair expert and forum host.

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