Solved
Candy

Candy Alise fluff build up

JOJohnbo
Asked over 6 years ago 5,769 views
0

Hi, it’s great to find this forum and I hope someone can help me out.

I got myself a Candy Alise washer/dryer about 6 months ago and I was surprised to find there was no air extraction pipe for the dryer function.

Initially all seemed good but I soon found a buildup of fluff around the door seal. I’ve cleaned it off several times but each time it comes back quicker than before. Now I’m finding my newly washed/dried loads are coming out of the machine covered in fluff.

I’ve read the instructions several times and there is no mention of filters or any requirement to check other things.

I’m very surprised there is no filter, although there seems to be an access flap on bottom left of the machine but I can’t open it (I’ve seen on YouTube, other candy models which have a filter under this flap.

Am I missing something here? Surely the fluff doesn’t just stay in the drum to build up over time? Or am I just being lazy and should be cleaning the door seal after every wash ?

Thanks in advance

JohnB

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Candy Alise washer-dryer leaving fluff around door seal and on laundry

The problem
A Candy Alise washer-dryer was reported to build up fluff around the door seal, with the problem returning more quickly over time. Washed and dried loads were then coming out covered in fluff. The user could not find any filter mentioned in the instructions and expected a vent or fluff filter.
Likely cause
The accepted reply states this type of washer-dryer is a condenser washer-dryer and does not use an external vent hose. Fluff is normally washed down with condenser water and pumped away. The most strongly supported explanation given is overloading on the drying cycle, which can leave the interior too damp and allow fluff to stick and build up inside, although poor design or a fault was not ruled out.
What fixed it
No repair or part replacement was confirmed. The recommended action was to follow the instruction manual carefully for the maximum drying load, which may be less than the wash load, and avoid trying to dry a full washed load if it is too large. The exact repair was not confirmed.
Checks to try
  • Observed fluff build-up around the door seal
  • Observed fluff left on laundry after wash/dry cycles
  • Checked the instruction manual and found no filter information
  • Noted there was no external air extraction pipe/vent hose
Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Thanks John. There hasn't been any air extraction pipes (or venting hose) for washer dryers since about the early 1980s when Hoover made one. All washer dryers are condenser washer dryers. The hot steam hits a trickle of cold water in a condenser chamber at the back (which is why the washing machine still needs water supply during drying cycle). The stealing condensers back into water runs into the bottom of the drum and is pumped out as normal. Likewise the fluff is supposed to be washed down with this water and is easily pumped away.

It seems that many people have a lot of trouble with washer dryers clogging up or getting a buildup of fluff or even grit etc. My personal suspicion is that many of them may well be being overloaded. If you overload a washer dryer I believe it creates an extremely damp environment that the appliance cannot properly deal with. This causes the fluff and linked to stick inside the heating element chamber and fan chamber and just keep building up until it causes problems. I cannot rule out the possibility that some are caused by just poor design or faults but you definitely need to pay a lot of attention to the instruction manual about how many items of laundry can be dried in the dryer cycle. This is typically less, and sometimes much less, than the amount of laundry that the washing machine has just washed.

In the early days of washer dryers they could only tumble dry half the amount that they washed. Things have improved, but most washer dryers are likely to need some laundry removing before going onto the drying cycle if it is a full load that has been washed. I suspect many people just try to wash and dry the same load, which unless it is a particularly light load is a bad idea.

To wash laundry you need items packed together and constantly rubbing against each other. But to dry laundry you need a lot of space for the laundry to drop through hot air as the drum revolves. If you think about it a tumble dryer has a drum that is typically at least twice as big as a washing machine drum. So these are two totally separate requirements and not really conducive to having one appliance carrying them out. However, washer dryers have been popular for many many years since they came out in the 80s. They are a compromise machine, with the sole advantage of being cheaper and taking up less space. Apart from that everything else is a disadvantage when compared to separate appliances.

You might be interested in reading both of my articles here where I describe all of the pros and cons of washer dryers

Pros & Cons of washer dryer v separate washing machine | https://www.whitegoodshelp.co.uk/washer-dryer-or-separate-washing-machine-and-dryer-which-is-the-best/

Whitegoods Help — appliance repair expert and forum host.

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