Candy Washing Machine keeps putting in water when on
Hi,
I have a Candy GVS168D3 Washing Machine.
Whenever I start a program, water keeps pouring into the dispenser section and doesn't stop until I take out the plug.
I have run the diagnostic program by turning the wheel two to the left and holding options, then pressing start.
There is no error code and only shows 888.
I have tried cleaning the top of the dispensor draws but still nothing. It comes out of the far left side (where the 2 is) if that makes any difference.
Since it stops when the plug is out, I suspect that this is an issue with the PCB / computer in the washing machine.
Is there anyway to reset this or fix it without getting a Candy engineer out? Particularly, since there is this pandemic.
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy GVS168D3 continuously fills with water during a programme
- The problem
- Candy GVS168D3 washing machine keeps pouring water into the dispenser when a programme is started and does not stop until unplugged. The user reported flow from the far-left dispenser section and the machine's diagnostic mode showed 888 with no fault code.
- Likely cause
- The supported diagnosis is that the inlet valve is being energised when it should not be. The accepted reply said this could be due to a PCB fault, and mentioned an earth fault as another possible cause, but the exact cause was not confirmed.
- What fixed it
- There is no reset for this fault. The accepted advice was that it is a genuine electrical/control fault rather than something solved by cleaning or resetting. Because replacing the PCB is expensive and may not cure the issue, further diagnosis should be carried out by a suitably qualified appliance engineer. PCB testing was mentioned as an option.
- Checks to try
- Ran diagnostic programme; display showed 888 and no error code
- Cleaned the top of the dispenser drawer area
- Observed that water entered from the far-left dispenser section
- Confirmed filling stopped only when the machine was unplugged
Safety: Do not continue using the appliance while it is overfilling. Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
No there’s nothing to reset it’s a fault. Somehow the valve is being energised when it shouldn’t. I’ve heard of earth faults causing strange faults but it could be the PCB. I wouldn’t try replacing one though as they are expensive and you can’t be sure it will fix it. QER Electronics can test them though.
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