My Samsung Washing Machine Shakes instead of spinning
I have contacted Samsung help center which they sent a technician who charged me 40 usd just to check and later took to the shop and told me PCB and Wiring harness needs replacing also the door gasket which totals 354 usd (which is a cost of another machine).
Can someone please tell me what seems to be the cause of this, now the machine does not spin at all, just shakes clockwise and anticlockwise...
I have a video of the machine ill see if i can attach.
Washing machine specs:
WD80J6410AS
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung WD80J6410AS shakes back and forth instead of spinning
- The problem
- The Samsung WD80J6410AS washer-dryer would not spin and instead only shook clockwise and anticlockwise. The owner reported a technician had suggested replacing the PCB, wiring harness and door gasket, but no fault code or test results were provided.
- Likely cause
- From the discussion, the strongest supported diagnosis is a motor fault or a PCB fault. One reply also mentioned a starter capacitor as a possibility if that motor uses one, but this was not confirmed. The recommendation to replace the wiring harness and door gasket was questioned and not supported by evidence in the thread.
- What fixed it
- No confirmed repair was documented. The thread supports diagnosing the fault as likely motor-related or PCB-related rather than accepting the suggested harness and gasket replacement without clearer evidence. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Video evidence showed the machine shaking clockwise and anticlockwise instead of spinning
- Previous technician diagnosis claimed PCB, wiring harness and door gasket needed replacement
- Parts or tools mentioned
- PCB
- wiring harness
- door gasket
- motor
- starter capacitor
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello, I wouldn't expect a Samsung engineer to take a washing machine away. Taking a washing machine away is bad, and should only be done in rare circumstances (Should Washing Machine Be Taken Away For Repairs?)
Replacing a whole wiring harness should also be extremely rare to do. Do you have the video?
Need Professional Help or Spare Parts?
Hello Andy, I think this is how it works here in Dubai, instead of lets say telling me that the motor os faulty (which is under 10 year warranty) they try to blame it on other component. Any way I just uploaded the video to youtube -
Samsung washing machine shaking not spinning
Thanks for your help
Hello, that looks like either a motor fault or a pcb fault (if the motor has a starter capacitor it could be that).
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