Solved
Samsung

Samsung ww90t4540ax/eu machine won't spin

TYTypr345
Asked over 3 years ago 9,580 views
0

Hello,

I have a Samsung washing machine and yesterday it decided it no longer wants to run a cycle.

It sounds like it's trying to get going but makes a small almost straining noise and runs a sequence again. It does this on loop until I turn it off and the mains.

I tried running diagnostic but I just get -: as a display. I'm guessing I'm doing something wrong here? I turn the machine off, and turn it back on again holding whilst the third and fourth button from left down.

When I try and turn the drum it has resistance and almost jitters as I turn it. However, if I disconnect the motor from the PCB the drum and motor turn smoothly again. Plug the connector back into the motor, and I get resistance again. Even with mains power turned off.

Any help or guidance on this would be greatly appreciated.

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi. Is the tension created by the belt causing the motor or drum to catch on something? Is there any play in the shaft of either?

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your Samsung.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments
Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your Samsung delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns