Solved
Miele

Miele drum springs

SBsb11
Asked over 7 years ago 6,742 views
0

I have a miele W853 - I have changed the suspension struts but the drum still moves more than I would expect. I have bought 1 new spring to replace to compare the stretch/tension. I will replace all if this looks promising. I cannot find advice on changing the springs (they are under a fair bit of tension). I have got the plastic holder off the top (wonder if I have to undo bolts on the drum spring holder). any advice would be appreciated.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele W853 drum movement judged normal after damper change

The problem
On a Miele W853, the owner had replaced the suspension struts/dampers but was still concerned that the drum moved more than expected and asked about changing the top drum springs. A small weep was also noticed from the hose at the top of the drum from the soap dispenser.
Likely cause
The discussion supports that the remaining drum movement/vibration was normal rather than a failed top suspension spring. The top springs were described as very robust and unlikely to need replacement. The hose leak was a minor seep from the dispenser-to-drum hose.
What fixed it
Advice was that replacing the top drum springs was unlikely to be necessary. If the machine itself was not moving and the drum was not swinging enough to hit the cabinet sides, the vibration was considered acceptable. The owner decided to refit the lid and leave the springs alone. For the hose seep, a proper washing machine sealant was mentioned, though a flexible sealant such as the silicone already applied might be acceptable.
Checks to try
  • Confirmed the washing machine itself did not move, only the drum vibrated slightly on spin
  • Ran a short wash with the lid off to observe drum movement
  • Compared the appearance of the drum springs and found they looked the same
  • Noted a small weep from the top hose from the soap dispenser
Parts or tools mentioned
  • suspension struts/dampers
  • one new spring
  • silicone sealant
  • washing machine sealant (Debor)
Cause identifiedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

I would think it very unlikely that you would ever need to replace the drum springs that hold the drum central from the top. The suspension dampers yes, but not if it's those really strong big springs at the top. When you say the drum moves more than you'd expect, that doesn't sound too serious? Is the washing machine itself moving about or just the drum inside?

Whitegoods Help — appliance repair expert and forum host.
0
SB
sb11
Answered over 7 years ago

Hi Andy, the machine does not move but the drum vibrates a little on spin - I must admit the springs all look the same. we tried a short wash with the lid off - because I had never seen how much a drum moves I was not sure how much it should move and couldn't find a video of how it should be. I replaced the suspension dampers in good time before the machine started to violently rock so little strain was put on the springs. As you say the springs are very robust so I think we will put the lid on. we noticed a small weep from the hose on the top of the drum(the hose from the soap dispenser). I have smeared silicone around this not knowing if there is a special sealant - do you think this will work.

thanks very much for your reply

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

It's normal for a washing machine drum to vibrate quite a bit. It will vary depending on the loading, but as long as it isn't swinging about so much it's hitting the sides it should be OK. There is a specific washing machine sealant. I always used to use Debor (washing machine sealant) but sealing a washing machine hose with sealant that has "give" in it is OK.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your Miele.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your Miele needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice