Can any one help? We are currently on our 5th heating element in 3 months on our Miele aller wash washing machine. The element has been replaced 5 times the control board once (last time with a new element) Today its not heating again!! Each element is lasting about a week.
What could be causing an element to break this often? Thanks for any and all help.
Kat
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele Allerwash repeatedly losing heat after multiple element replacements
- The problem
- A Miele Allerwash washing machine stopped heating repeatedly. The heating element was replaced five times in about three months, and each element reportedly lasted about a week. The power control unit was also replaced once with a new element fitted at the same time, but the machine then failed to heat again and skipped the heating part of the cycle.
- Likely cause
- No confirmed cause was identified in the discussion. The strongest suggestion was a faulty batch of heating elements, but this was not proven. The replaced power control unit did not solve the fault and was later refunded.
- What fixed it
- Miele stopped further repair attempts, refunded the cost of the power control unit, and took the machine away for investigation. The customer was offered 50% off a new machine and chose this as the practical way forward. The exact technical repair was not confirmed.
- Checks to try
- Heating element replaced five times
- Power control unit replaced once
- Machine observed to skip the heating part of the cycle
- Manufacturer planned investigation including checking for possible batch issues with the elements
- Parts or tools mentioned
- Heating element
- Power control unit
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
7 Answers
I can't think of anything that could cause this. Sorry, but it sounds like something that should be impossible to happen. What kind of elements are being fitted and by whom? Surely they cannot possibly be genuine Miele elements?
Need Professional Help or Spare Parts?
Yes all covered direct by Miele, who have been great, refunded the first element when they fitted the second and have only charged for the power control unit - which i thought must have been the initial problem. But now its not heating again! it just skips the heating part of the cycle. I think they are as flummoxed as you, but that doesn't get my washing done!
It sounds ludicrous doesn't it - especially with a Miele. I would hope they are treating it very seriously and will get to the bottom of it asap. Please update if they do. It could theoretically be a faulty batch of elements of course, though again, Miele would be the last manufacturer I'd expect that to happen with.
Need Professional Help or Spare Parts?
Thanks. That's strange as a faulty batch would exonerate them from any blame really.. Ah well.
Need Professional Help or Spare Parts?
So Miele have decided to stop trying to fix my machine. They have refunded the cost of the power Control Unit, which clearly wasn't needed as it didn't soleve the problem, they haven't been charging labour or for the elements as weve gone through so many. They are going to take my machine away and investigate - the person we spoke to is looking for batch issues with the element and they want to test it to find out what went so wrong. On the plus side they have given me 50% off a new machine. Fed up to be spending anything on a new machine but it seems the only way forwards that guarentees being able to wash clothes!
Thanks for the update Kat. It has to be faulty parts I'd say. Highly unusual. I've had other people in the past though reporting a spate of failed heating elements although never for a Miele.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Miele WEG365 WCS: drain fault and pump cavitation after transport - looking for W1/PowerWash expertise
2 replies
Miele WT945 - no water going into drum
1 reply • Solved
Miele WWI660 water under machine.
1 reply • Solved
Miele WT945 discharges water into bottom of machine from lower condenser hose after final spin?
13 replies • Solved
Tension springs on Miele W2243
17 replies • Solved
Miele W5872 Fault F104 (low voltage to motor)
3 replies • Solved
Miele WKG120 Twindos leaking intake
1 reply
Miele WD2780 Fault 53
4 replies • Solved
Miele Prestige Plus washing machine: 'Check Inlet' light flashing.
5 replies • Solved
Miele Washing Machine (Spinning Noise)
4 replies • Solved