Solved
Candy

CANDY GRAND O'vita start stop button won't work

CHchrisb83
Asked over 6 years ago 7,878 views
0

hi, I've got a CANDY GRAND O'VITA (GVS 128D3-80), its the smart touch one that isn't so smart, its 18 months old and now the start/stop button isn't working, its the button that is touch sensitive. The others are working along that strip but not this, which is annoying as I can't turn it on. I've taken the front off and the button is connected to a strip tape board, its not the main pcb, just a strip of tape with wires that then plug into the left of the pcb. Is there a simple fix for this? is it a common fault? I spoke to candy but they were about as much use as a chocolate tea pot and want me to remortgage my house to get them out. I did try and get around it by using the app but my machine either doesn't have that function (even though its plastered all over the machine) or I'm doing it wrong. any help would be greatly appreciated.

thanks

chris

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Candy GVS 128D3-80 start/stop touch button not responding

The problem
On a Candy Grand O'Vita GVS 128D3-80 washing machine, the touch-sensitive start/stop button stopped working while the other buttons on the same control strip still worked. The machine was about 18 months old. The original poster noted the button was connected via a strip/tape board leading to the main PCB.
Likely cause
Most strongly supported diagnosis is a fault within the control panel/PCB button assembly. The accepted reply stated that where the buttons are built into the PCB control panel, a failed button normally means the complete control panel needs replacement rather than component-level repair.
What fixed it
Recommended action was to replace the control panel/PCB assembly, as individual PCB repair parts were said not to be available from the manufacturer. A forum member also suggested a specialist board repair or reconditioned unit as an alternative, but no repair route was confirmed.
Checks to try
  • Other touch buttons on the same strip were still working
  • Front panel was removed and the button connection traced to a strip/tape board plugged into the left side of the main PCB
Parts or tools mentioned
  • control panel/PCB assembly
  • possible reconditioned or repaired control board

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 6 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hi. If the buttons are built into the pcb control panel as many are then if one is faulty the only option is a new control panel. Parts to repair pcbs are never made available by th emanufacturer.

Whitegoods Help — appliance repair expert and forum host.
0
CH
chrisb83
Answered over 6 years ago

thanks Andy, ill try and source a new pcb then

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Try contacting QER repairs as they might be able to repair it or send a reconditioned one.

Whitegoods Help — appliance repair expert and forum host.

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