Solved
Hotpoint

Hotpoint Aquarius loud spin

DADav
Asked over 6 years ago 8,635 views
0

Hi there,

I have a Hotpoint Aquarius WF321. On spin it is very loud, a rattling noise as if a piece of metal is stuck inside. When the drum is rotated manually by hand it sounds relatively smooth, no harsh grinding, more like fine sandpaper being pushed on wooden surface.

The machine is 11 years old. In Curry’s, they suggested the brushes gone. But, the bearing may also be on the way out?

Any more opinions are welcome. Wondering if I should replace machine or go for brushes replacement.

thanks,

David

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint Aquarius WF321 loud metallic noise on spin

The problem
A Hotpoint Aquarius WF321 washing machine was reported as very loud on spin, with a rattling or metallic scraping noise. When the drum was turned by hand it felt relatively smooth, with no severe grinding, only a light sandpaper-like sound. The machine was stated to be 11 years old.
Likely cause
Brushes were considered unlikely because the reported noise was metallic. The strongest diagnosis in the discussion was either a foreign metal object contacting the drum, such as an underwire, or another noise source that could be distinguished from the motor by removing the drive belt. A worn bearing was mentioned by the owner but not confirmed.
What fixed it
Recommended action was to remove the drive belt to determine whether the noise came from the motor or from the drum area, and to consider the possibility of a metal object trapped around the drum. No confirmed repair was documented. Given the age of the appliance, significant expenditure was not considered worthwhile.
Checks to try
  • Drum rotated by hand and no harsh grinding was heard
  • Drive belt removal was recommended to separate motor noise from drum-related noise

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hello David. If it's a metallic sound then it's highly unlikely to be brushes. An easy way to determine if the noise is caused by the motor or something in the drum is to just take off the drive belt. If it sounds like a piece of metal is stuck inside it may actually be something like that. Underwires from bras are very common causing a scraping metallic sound but normally if one gets stuck inside it is constantly touching the drum so can be heard when the drum is spun by hand. A noisy washing machine can be caused by so many things that I had to write to lengthy articles to cover them all. Obviously at 11 years old it's not going to be worth spending much money at all, you could easily argue that 11 years these days is plenty and quite lucky. Here are links to my two articles which you should hopefully spend time to carefully read because it contains every possible cause of the noise that I can think of - Washing machine is noisy | More possible causes of a noisy washing machine

Whitegoods Help — appliance repair expert and forum host.

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