Whining sound from Beko washing machine when drum rotates

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko washing machine whining/ratchety noise traced to motor area

The problem

A Beko washing machine developed a high-pitched whining or ratchety noise whenever the drum rotated, both by hand and during a wash cycle. The owner reported the noise had been intermittent but had become permanent after about two years of use.

Likely cause

The strongest diagnosis in the discussion is a motor carbon brush issue, such as worn brushes or a brush holder catching. Motor bearings were queried by the owner but were not confirmed by the replies.

What fixed it

The recommended action was to remove and inspect the motor carbon brushes and check the brush holders for catching or damage. The accepted reply also advised checking the pump filter because the machine appeared to be entering spin while still holding excess water/soap, suggesting poor draining. The exact repair carried out was not confirmed in the thread.

Checks to try

• Owner checked for items stuck in the drum and found nothing
• Owner reported no play in the drum bearings
• Back panel removed and noise was louder from the rear
• Drive belt removed and noise was narrowed down to the motor
• Drum spun on its own without making the noise
• Pump filter was recommended to be checked

Parts or tools mentioned

• Motor carbon brushes
• Brush holder
• Pump filter