Miele aqua stop hose
hello all
i have a Miele w3364 washing machine
after it having a clean in the soap tray and a couple of 95dg maintenance washes i had a "check inlet" led light appear and the water inlet motor at the back of the soap tray the red wheel kept
going round without stopping, allowing water to enter constantly, it burnt the motor out within a few mins
so i have new one which is now going around without stopping. Now though the wps in the aquastop hose seems to be stopping the water reaching the machine, if this is activated can it reset itself.
i did notice this paragraph in the manual
(If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first.)
could this have fatally damaged the hose
any response would be much appreciated
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W3364 check inlet with suspected AquaStop hose activation
- The problem
- A Miele W3364 washing machine showed the 'check inlet' light after cleaning the soap drawer and running 95°C maintenance washes. The water inlet motor behind the soap drawer reportedly kept turning continuously and allowed constant water entry until it burnt out. After fitting a new motor, it again ran continuously, while the WPS/AquaStop hose then appeared to stop water reaching the machine.
- Likely cause
- The accepted reply says an AquaStop hose usually activates if the inner hose has burst, and if so the hose needs replacing. The discussion also indicates that if the hose has electrical wiring, it is a specific powered hose rather than a simple standard fill hose. The exact cause of the continuous inlet motor operation was not confirmed in the thread.
- What fixed it
- Most strongly supported advice was to replace the AquaStop/WPS hose if it has activated due to an internal hose failure. If the hose has electrical connections, it should be replaced with the correct type rather than treated as a standard fill hose. No reset procedure for the activated hose was confirmed in the discussion, and no confirmed repair outcome for the original fault was posted.
- Checks to try
- 'Check inlet' light illuminated
- Water inlet motor at the back of the soap tray reportedly ran continuously
- Original inlet motor reportedly burnt out
- Replacement motor also ran continuously
- WPS/AquaStop hose appeared to stop water reaching the machine
- Discussion noted the hose has electrical wiring
- Parts or tools mentioned
- Replacement water inlet motor
- AquaStop/WPS hose
Safety: Disconnect the machine from the electricity supply before unscrewing the Miele Waterproof system hose. Further diagnosis should be carried out by a suitably qualified appliance engineer.
6 Answers
Hi. An aquastop hose is usually activated if the hose inside it bursts and if so it will need replacing. If it's just a separate hose you can use any hose but if it's got wiring in it that connects to the water valve then it's more complex than a normal aquastop hose.
Need Professional Help or Spare Parts?
Hi Andy, two questions,
The external hose sheath is damaged on my Miele Aquastop. Will it work anyway or can I replace just the sheath?
Can I replace the aquastop with a stainless steel inlet hose? (Does the Miele need an electrical signal).
Thanks Martin
Hello Martin. If an aqua stop hose doesn't have any wires going into the washing machine then it is just an autonomous Aqua-stop hose and can be replaced by any washing machine fill hose. If it has wires leading from it into the washing machine then obviously it would need a proper hose fitting.
As far as I'm aware no parts for any aqua stop hose are available and they only come as a complete hose. Check out my article here for further information Washing machine aqua stop hoses
Need Professional Help or Spare Parts?
Thanks for your reply Andy,
There is an electrical connection but I was wondering if the external part of the hose is damaged, should it still work? Does the stop function only trigger if water is detected in the external hose where the electrical wire runs?
Hi. If by damaged you mean there's a hole in it somewhere then it would possibly no longer work as an aqua stop hose but would technically be able to let water through as long as the internal part of the hose carrying the water is ok.
I've never taken one of these aqua stop hoses apart to find out exactly how they work. But they must have systems in place that detect if water has leaked out of the inner hose and got into the outer hose. With aqua stop hoses that don't have electrical connections I'm not sure how that actually works. It may rely on the water pressure activating something that stops water passing through the main valve.
With aqua stop hoses that have electrical connections it would be easier to detect the presence of water inside the outer hose and shut off the power to the water valve itself inside the washing machine. So I presume that the electrical wires go to water valves or possibly somewhere else that is in the water valve circuit.
Need Professional Help or Spare Parts?
Thanks for your reply Andy,
This one definitely has an electric wire in the outer tube and I can't imagine that the outer area is a vacuum so the presenece of a tear might not be a problem. If the electric wire can "sense" water and causes a solenoid to close then I might be ok. I'll try test my theory out. Appreciate your help. Martin
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