Hotpoint Aquarius wd aqd1170d 697e won't finish the cycle

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint AQD1170D697E resets wash cycle near the end but completes rinse and spin

The problem

On wash programmes, the Hotpoint Aquarius AQD1170D697E ran down to 3 minutes remaining then reset to 49 minutes instead of finishing. Fabric conditioner was not flushed through on the failed wash cycle. A separate Rinse and Spin programme completed normally and did flush the conditioner.

Likely cause

The accepted reply said the main PCB was not necessarily at fault and that the heating element was a likely suspect. However, the original poster then reported the heater measured about 30 ohms and open circuit to earth, so the thread does not confirm a failed heater. The exact cause was not confirmed.

What fixed it

No completed repair was documented. The strongest supported diagnosis in the discussion was to investigate the heating circuit rather than assume a main PCB fault, but the exact repair was not confirmed.

Checks to try

• Wash cycle reset from 3 minutes back to 49 minutes
• Conditioner not flushed through on wash cycle
• Rinse and Spin completed normally and flushed conditioner
• Heater resistance measured at 30 ohms
• Resistance from heater to earth reported as open circuit