Solved
Hotpoint

Hotpoint Aquarius aqd1170d 697e keeps draining water when trying to fill but water pump isn't pumping out.

DADavppottso
Asked about 6 years ago 4,119 views
0

Hi Andy! I've contacted you twice previously about my machine that won't finish a wash cycle.

I've now noticed something else, when put on a wash cycle the water is draining out but the water pump isn't energised/pumping out. I know this as the water pump isn't making the usual noise.

Could this be a faulty solenoid valve at all?

I will leave you alone eventually

Thankyou!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint Aquarius AQD1170D 697E appears to fill and drain at the same time

The problem
The washing machine would not finish a wash cycle. During a wash programme, water was seen draining away while the machine was trying to fill, but the drain pump was reportedly not running or making its usual noise.
Likely cause
The accepted reply says the machine could be siphoning. No fault with the pump or solenoid valve was confirmed in the discussion.
What fixed it
Check for a siphoning drain setup as suggested in the accepted answer. The exact repair carried out was not confirmed in the thread.
Checks to try
  • Observed that water drained out while the machine was filling
  • Noted that the drain pump was not making its usual noise

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Hi. It sounds like it could be siphoning, try this article Washing machine fills and drains at the same time

Whitegoods Help — appliance repair expert and forum host.

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