Hotpoint Qualtis no display but still filling with water
I've got a hotpoint aqualtis aq113d697e, last week while doing a quick wash it tripped the rcd and since then it's not been right.
I've read every article and guide I can but none seem to relate to my issue.
The situation right now is, when I turn the machine on at the wall the machine turns on, the display does not turn on, no beeps no lights, but the machine starts to fill the powder tray with water. And it doesn't seem to stop filling. The actual power button on the machine has no effect
I've used the door release to empty the majority of the water and the valve at the bottom is clear and free. But each time I turn it on it happens again.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint Aqualtis AQ113D697E has no display and fills continuously after tripping the RCD
- The problem
- After a quick wash, the Hotpoint Aqualtis AQ113D697E tripped the RCD. Since then, when switched on at the wall, the machine has no display, lights or beeps, the power button on the appliance has no effect, and it immediately starts filling the detergent drawer with water without stopping.
- Likely cause
- The accepted diagnosis was that the fault which tripped the electrics likely also damaged another component inside the machine, most likely in the control area such as the control panel or main PCB. This was presented as a probable diagnosis rather than a confirmed failed part.
- What fixed it
- No documented DIY repair was confirmed. The accepted advice was that the machine requires professional diagnosis because the trip likely caused additional internal damage.
- Checks to try
- Machine had previously tripped the RCD during a quick wash
- No display, lights or beeps when powered
- Appliance power button had no effect
- Machine began filling with water immediately and did not appear to stop
- Manual door release used to empty most of the water
- Bottom valve/filter area reported clear and free
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
If the washing machine tripped the electrics and then doesn't work properly the chances are that whatever tripped the electrics also damaged something else inside the washing machine, potentially something in the control panel or main PCB. You will need an engineer to diagnose something like this I'm afraid.
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