Solved
Beko

Beko strange noise, not draining

RIRichard E
Asked about 3 years ago 4,002 views
0

My Beko machine is making a lot of noise when trying to empty the drum. I've followed troubleshooting so emptied the filter and the propeller spins freely, checked the waste pipe etc. I noticed some sand and seeds came out of the drain pipe when I manually drained it and it smelt pretty bad. The cycle just sticks and drum keeps spinning without draining so I have to stop it manually. Do I need a new pump? Or is there another obstruction I can get to? Thanks!

VID_20230707_191125.mp4

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko washing machine noisy on drain and failing to empty

The problem
The washing machine made a loud noise when trying to drain. The programme then stuck with the drum continuing to spin without emptying, so it had to be stopped manually. The filter was emptied, the impeller appeared to spin freely, and the waste pipe was checked. Sand and seeds were found when manually draining the machine, with a bad smell noted.
Likely cause
The discussion most strongly supports either debris trapped in the drain pump catching the impeller, or a faulty drain pump with a loose impeller on the shaft. The exact fault was not confirmed.
What fixed it
The accepted advice was to inspect the pump carefully through the filter opening for something stuck inside the pump and catching the impeller. A further reply said that if the noise was definitely from the pump area and nothing was found in the pump, the pump itself was likely at fault. The exact repair was not confirmed in the thread.
Checks to try
  • Filter emptied
  • Pump/propeller checked and found to spin freely
  • Waste pipe checked
  • Manual draining found sand and seeds in the drain water

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 3 years ago

That sounds like something is stuck inside the pump and catching the impeller. Take out the pump filter and have a good look.

Whitegoods Help — appliance repair expert and forum host.
0
RI
Richard E
Answered about 3 years ago

Thanks Andy for replying. I've had about 3 looks now in the filter and can't find anything I've felt in the grooves with my fingers and the propeller spins fine.

0
WH
WhitegoodshelpVerified Engineer
Answered about 3 years ago

If the noise is coming from the pump bottom right and there’s nothing in the pump it must be the pump itself that’s making the noise.

Is it draining the water ok? The impellers can come loose on the shaft. Especially if something like a coin hits it. With the water drained away I would set the pump running with the filter out, and see what happens when carefully pushing a screwdriver at an angle onto the impeller to slow it down.

They don’t spin round with much force, and can usually be easily stopped. But what you are looking for is does the whole pump stop, or does the impeller stop but the rotor keeps turning. That would indicate the impeller is not fixed securely on the shaft.

Whitegoods Help — appliance repair expert and forum host.

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