Beko WTB840E1 unable to remove filter to clear.
Hi
The filter cap on our machine is stuck. Last time this happened it was blocked but could be removed. From looking online and at the articles it seems likely something is stuck in there but there are no front access screws easily accessible to remove the filter so we can't disconnect it to check. They appear to behind the entire front panel of the washing machine which is proving tricky to remove. Please see photo of filter access point. We have turned it on its back to try and access it underneath but can't see how to detach it as screws are clearly holding it in place. Any experience with how to do this with this type of machine?
thank you for any help in advance!!!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Beko WTB840E1 pump filter cap stuck and cannot be unscrewed
- The problem
- On a Beko WTB840E1 washing machine, the pump filter cap was stuck and could not be removed for cleaning. The owner suspected a blockage but could not easily access the pump from the front because the fixing screws appeared to be behind the front panel.
- Likely cause
- The accepted reply said something may be stuck inside the pump filter area, preventing the cap from unscrewing. A bra underwire was given as a common example, but this was not confirmed on this machine.
- What fixed it
- Recommended action was to remove the sump hose from inside the machine to clear the obstruction if the filter cap will not unscrew. The exact obstruction removed and final repair were not confirmed in the discussion.
- Checks to try
- Filter cap would not unscrew
- Owner inspected access from the front and underneath the machine
- Accepted reply advised that an internal obstruction in the filter/pump area could prevent removal
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello there. Yes something could be stuck inside and preventing it from unscrewing. I've had it several times and it's usually been underwires from bras. If it will not unscrew you have to take the sump hose off from inside as described in my article here How to remove washing machine pump filter. There is a section on this article specifically for if the pump filter is stuck.
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