Beko programme selection dial not working
Hi,
Our Beko washing machine has developed a fault with the programme selection dial. Some of the programmes cannot be selected, including the on/off position. Whilst turning the dial, there is usually a beep for each programme but this is not heard for some of them. I've attached a video that explains it better than I can.
I'm wondering if anyone's seen something like this before and if a fix might be possible. The machine seems to be working otherwise, but not being able to use the right programmes is making it impossible to use.
Thanks for any suggestions!
Ben
PXL_20220816_123011346~2.mp4
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Beko washing machine programme selector dial not aligning with programmes
- The problem
- The programme selection dial would not select some programmes, including the off position. As the dial was turned, the usual beep was missing on some positions. The machine otherwise appeared to run the programmes that could still be selected.
- Likely cause
- Most likely a fault in the programme selector system, a communication issue between the selector and the main PCB, or a fault on the PCB itself. A software crash was considered but not supported after a mains reset did not help.
- What fixed it
- A mains disconnection reset was tried for several minutes but did not resolve the issue. The strongest diagnosis in the discussion was a faulty selector/control communication or PCB fault. No confirmed DIY repair was provided. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Machine disconnected from the mains for a while and reconnected
- Checked whether any dial position displayed 'off'
- Observed that some dial positions did not produce the usual beep
- Observed that display still showed a programme selected when the dial was at off
Safety: Do not attempt live electrical testing. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Always worth disconnecting from mains for several minutes and plugging back in, just in case the software has just crashed.
Also, when it's switched to off, the display is showing a programme has been selected. Could the knob be out of sync somehow? Is there any position at all that appears to display "off"?
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Thanks for the response. Yeah, I've tried leaving this disconnected from the mains for a while but no joy. There is no position that corresponds to "off".
If the programmes you can select seem to work OK then maybe the selector system is faulty, or there's a communication error between it and the main pcb, or even a fault in the pcb. Unfortunately it doesn't seem to be something with an easy diy fix.
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