Solved
Miele

Miele W1 PowerWash&TwinDos problem during drying

DOdolevo
Asked over 3 years ago 6,659 views
0

Hi all,

Happy New Year.

I captured a video of the problem with my Miele W1 PowerWash&TwinDos. This happens only during fast turning stage. More importantly, she the fire sparks at 5th second of the video. What do you think the problem might be? I am a handy man, so, I would appreciate if you can guide me to fix this problem.

Thank you

https://youtu.be/kPXUgvRwSsw

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele W1 PowerWash&TwinDos sparking/noise from drum at high speed

The problem
The washing machine made a noise only during the fast spin stage, and the original report mentioned visible sparks. After dismantling, the poster found metal discolouration consistent with friction and said one corner of the drum had become sharp. With the belt removed, turning the drum by hand still produced the noise, mainly when turned clockwise.
Likely cause
Most strongly supported diagnosis is mechanical contact inside the drum area rather than a motor fault, because the noise remained with the belt removed. Forum replies suggested the drum may be catching on something metal, with bearing or drum spider problems also considered, but the exact fault was not confirmed.
What fixed it
The accepted advice was to disconnect the motor belt and run the motor separately to distinguish motor noise from drum/internal mechanical noise. Based on the follow-up findings, further strip-down investigation would be needed to confirm whether the fault was with the drum, bearing or spider. The poster then decided to scrap the machine rather than continue repair.
Checks to try
  • Observed sparks during fast spin
  • Machine dismantled and metal discolouration from friction noted
  • Sharp area/corner on the drum reported
  • Drive belt removed
  • Drum turned by hand with belt off
  • Noise reported only when drum turned clockwise

Safety: Visible sparking was reported. Do not continue using the appliance until the cause is identified. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Replacement recommendedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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6 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi. I would guess the drum may be catching on something metal causing a friction spark?

Or could there be something electrical flashing? Looks a bit dangerous to run. Disconnect the motor belt and run the motor on its own. If the noise disappears it's definitely something wrong inside or with the drum. Until the belt is disconnected a noise could always be coming from the motor.

Whitegoods Help — appliance repair expert and forum host.
0
DO
dolevo
Answered over 3 years ago

Thank you @Whitegoodshelp (Andy). I will take some extra videos when I get into it.

0
DO
dolevo
Answered over 3 years ago

@Whitegoodshelp (Andy), hi again.

I have dismantled the machine and wanted to share my findings. Please see my video here:

https://youtu.be/Cfgh5PWuXEU

Please notice the color chance on the metal due to friction. The color chance is only at the side where the corner of the drum became sharp.

0
DO
dolevo
Answered over 3 years ago

Ok, another video. I have removed the belt and turn the drum by hand. Notice the noise. It is strange that the noise only comes when I turn the drum clockwise. The noise doesnt appear anti clockwise. I dont know what you think but this doesnt sound good to me.

https://youtu.be/eLSM0iuzckA

0
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Thanks for the updates. It sounds strange but can't put my finger on exactly what it is. I don't know if there's a problem with a bearing although it doesn't sound like that. Or a problem with the drum spider. It would have to be stripped down to investigate.

Whitegoods Help — appliance repair expert and forum host.
0
DO
dolevo
Answered over 3 years ago

Thank you. I think I will scrap this metal junk.

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