Hotpoint machine stopped mid cycle

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint washing machine stopped mid-cycle with drum jammed

The problem

The Hotpoint washing machine became loud with a squeaking/rubbing noise, then stopped mid-cycle. The programme would not reset properly, the clothes remained wet, and when the door was opened the drum would not turn by hand.

Likely cause

Most likely a jammed drum. The accepted reply suggested either failed drum bearings if the machine had been noisy for some time, or an object/item of laundry trapped in or around the drum if the noise was more sudden. The exact cause was not confirmed.

What fixed it

Check for an obvious obstruction such as an item of laundry caught between the front lip of the drum and the door seal, or something having gone inside and jammed the drum. The original poster indicated they would likely call a local repairer, so the repair itself was not confirmed.

Checks to try

• Door opened and clothes were found still wet
• Drum could not be moved when normally it would turn
• Advised to look for an item stuck between the drum front lip and the door seal
• Advised to check whether something had gone inside and jammed the drum