Does The 10-yr Guarantee Include Limescale Damage?
It's been suggested to me that as a guarantee may not include limescale damage, then unless I'm in a softwater area I'll probably still need to replace the washing machine before the 10 years is up?
Just when I thought I'd made up my mind to pay the extra and go ahead! Can you give me any advice on this?
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Query about whether a 10-year washing machine guarantee covers limescale damage
- The problem
- The user asked whether a 10-year guarantee on a Miele washing machine would exclude limescale damage and whether this meant the machine might still need replacing before 10 years in a hard-water area.
- Likely cause
- No appliance fault was reported. The discussion states that limescale damage would generally be considered an external issue rather than a manufacturing fault, so it would not normally be covered by a guarantee.
- What fixed it
- Advice given was to use the correct dosage of a good-quality detergent, as detergent contains water-softening agents intended to protect washing machines throughout the UK. If concerned about buildup, use a washing-machine limescale remover during a regular maintenance wash, suggested as about once a month. The poster then indicated they may proceed with the better-quality model with the 10-year guarantee.
- Checks to try
- Use the correct detergent dosage
- Carry out a regular maintenance wash
- If concerned, use a limescale-removing product designed for washing machines
- Parts or tools mentioned
- Good-quality laundry detergent
- Limescale-removing product designed for washing machines
2 Answers
Hello. No guarantee would include limescale damage, which is something external and nothing to do with the washing machine. However, limescale can't damage your washing machine if you use the correct dosage of detergent (I would recommend using a good quality one too). Laundry detergent contains water softening agents and is designed to protect the washing machine in all areas of the UK (how to prevent limescale in washing machines.
If concerned, I would use some limescale removing product designed for washing machines in the maintenance wash to prevent smells and gunge which should be done about once a month (see linked article for details).
Need Professional Help or Spare Parts?
OK, thanks again. Even if we went for a cheaper one with a shorter guarantee we would still do a maintenance wash regularly, so maybe the better quality model with 10-yr guarantee would work out better for us.
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