Solved
WT2780

Drying Cycle Needs Water WT2780

JOjoseba4242
Asked about 3 years ago 1,563 views
0

Currently i have the fault "Fault Water intake Open stopcock" on a pure drying cycle on a washer-dryer Miele WT2780.

This is puzzling for me. Why does it need water on a drying cycle? Is there something more wrong than a blocked water supply?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele WT2780 drying cycle shows water intake/open stopcock fault

The problem
On a pure drying cycle, the washer-dryer displayed the fault "Fault Water intake Open stopcock", causing confusion because the user did not expect water to be needed during drying.
Likely cause
The accepted explanation is that this washer-dryer uses water during drying to condense steam in the condenser chamber. A blocked, closed or unavailable cold water supply is therefore the most likely cause of the fault.
What fixed it
Ensure the cold water supply required for the condenser drying system is available. The accepted reply explains that a small trickle of cold water is needed during the drying cycle for condensation. No further repair steps were documented.
Checks to try
  • Fault shown: "Fault Water intake Open stopcock" during a pure drying cycle
Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 3 years ago

Hi. Condenser dryers need something cold for the steam to hit and then condense back into water. On a washer dryer this is achieved using a small trickle of cold water running into a condenser chamber.

Whitegoods Help — appliance repair expert and forum host.

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