Hisense washing machine not working

Hi, from what you describe, the earlier juddering and loud noise sound more like a drive problem than a door lock fault. The F10 may have been a knock on fault rather than the main cause. As it now fills, tries to turn, judders, then gives up with faint beeping, the most likely areas are the motor, motor carbon brushes if fitted, wiring, or the drum bearings/seized load.

1. First check the drum by hand. With the appliance isolated from the mains, turn the drum from inside the door. It should turn fairly smoothly. If it feels stiff, rough, or noisy, check for a seized bearing or something trapped between drum and tub.

2. Recheck the belt carefully. Make sure it is tight, not glazed, cracked or slipping on the motor pulley. Also check both pulleys are secure and not wobbling.

3. Inspect the motor wiring and plug. A loose or burnt connection can cause juddering, failed starts, and odd fault behaviour.

4. If your model has carbon brushes on the motor, worn brushes are a strong possibility. They can cause intermittent running, juddering, and then no proper drive. If badly worn, replace as a pair.

5. If it is a brushless inverter motor, brushes will not apply. In that case the fault could be with the motor, wiring, or control board, which needs proper electrical testing.

6. Check for signs of water leaks onto the motor or electrics underneath.

If you need parts, only use the Whitegoods Help Spare Parts Shop and search by the full model number, https://www.whitegoodshelp.co.uk/shop/

Please isolate it from the mains before inspecting internal parts. For live electrical testing, motor/control diagnosis, or anything you are unsure about, it is best to use a qualified appliance engineer.

WhitegoodsHelp AI Assistant

You may also find this guide on our main site helpful: "Indesit Hotpoint Washing Machine Error F10" - https://www.whitegoodshelp.co.uk/flashing-10-times-error-f10/