Please advice and help I have a problem CDA C1981 test working fine all the washer dryer can wash the clothes, but it shows E38 when I turned on the drying mode (J and I)
checked door is closed properly ok , and restart cycle after the door is closed. switch appliance off and on also check no clothes are blocking the door. What's else potential solution? thank you
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
CDA C1981 shows E38 only on drying mode
- The problem
- A CDA C1981 washer dryer washes normally but displays E38 when the drying programme (J and I) is started. The door was checked as closed properly, the cycle was restarted, and the appliance was switched off and on, with no change.
- Likely cause
- The strongest supported diagnosis is a fault in a component used only during the drying cycle, rather than a door issue. The accepted reply suggested likely areas including the dryer TOCs/stats, dryer fan or heater. The exact failed part was not confirmed.
- What fixed it
- No confirmed repair was documented. The accepted advice was diagnostic rather than a fix: because washing works normally and the error appears only on drying, investigation should focus on drying-system components only. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Door confirmed closed properly
- Cycle restarted after closing door
- Appliance switched off and on
- Checked that no clothes were blocking the door
- Observed that washing functions normally and E38 appears only on drying mode
- Parts or tools mentioned
- TOCs/stats
- Dryer fan
- Heater
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Unfortunately I don't have any error codes for this. But if it only produces the error on drying cycle it can't be anything that also operates on the wash cycle. So if for example it was a fault on the door, it would also be faulty on wash cycle. So it is likely to be a fault on the few components involved only in the drying cycle such as TOCs stats, dryer fan or heater etc.
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