Miele W2839 Hole In Drum
HELP!!!
This evening I have discovered a hole in my much loved washing machine!!! It looks a bit like someone has taken a tinopener to it. Does anyone know if this is repairable and how much it woud cost....ive scoured the interenet for a new drum on spare part websits to no avail!!! Also any ideas as to how this could have happened....there was nothing in the washer
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W2839 inner drum damaged with a hole
- The problem
- A Miele W2839 washing machine was found to have a hole in the drum, described as looking like it had been cut open. The owner asked whether it was repairable, what it might cost, and how it could have happened.
- Likely cause
- The accepted reply says a metal foreign object likely got between the outer tub and inner drum and damaged the inner drum. This was presented as the most likely explanation rather than a confirmed finding.
- What fixed it
- The discussion indicates the drum would likely need replacement, but no exact repair was confirmed. The accepted answer says this is not really a DIY job and would be expensive, with Miele drum parts described as difficult to source and costly. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Visual finding of a hole in the drum
- Parts availability checked on espares with no Miele drums found
- Parts availability checked on 4washerhelp.co.uk, where some Miele drums were listed but none for model W2839
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
It sounds like a metal foreign object may have got inside the machine and caused the damage. Coins and other objects commonly get in between the outer tub and inner drum. On normal washing machines this can result in a hole being punched in the outer tub which is nearly always plastic. As Miele have a stainless steel outer tub it's more likely to damage the inner drum.
Miele parts can be extremely expensive and difficult to find. Few people stock many Miele parts because they are generally pretty reliable so there's less demand for them than any other make, and they can't make much of a profit due to Miele being very stingy with trade discounts.
A quick search on a very prominent spares site (espares) shows they don't stock a single Miele drum. Checking on the spares site I use 4washerhelp.co.uk shows 4 Miele drums with prices of £384, £258, £332, £330. Only one is available for immediate delivery and none are listed for your model but they should be able to order one for you. As you can imagine it's not really a diy job, and will be an expensive repair to have done. If you have accidental damage insurance on the house contents it may be something you could claim for.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Hotpoint F7 E2 Fault
0 answers • 1 reply
My Bosch washing machine is stuck on 33 minutes remaining
0 answers • 1 reply
Bosch washing machine door lock accidentally triggered with the door open – how I reset it
0 answers • 2 replies
Cant identify the correct replacement carbon brushea
0 answers • 2 replies
LG washing machine making intermittent noise — video link included
1 answer • 4 replies