Solved
Hotpoint

Hotpoint Wm62 - Belt, Bearing And Drum Removal

CUCurious
Asked over 20 years ago 3,248 views
0

Andy, in an earlier post you advised that the drum belt rarely jumps off the drum pulley unless there is a contributory reason. I can confirm in my case this was due to the failure of the inner drum bearing. This means that the inner drum no longer runs concentrically with the outer drum. I now know the real source of the banging noise - not the detergent ball as originally thought.

How likely can this be repaired successfully by replacement of the drum bearings alone, or is the damage probably more extensive and possibly a new drum assembly will be needed?

In which direction do you withdraw the drum to remove the bearing? Through the back, front or top?

The washing machine is about seven years old.

Grateful for any advice.

Many thanks.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WM62 belt coming off linked to drum bearing failure

The problem
On a Hotpoint WM62, the drum belt was coming off and there was banging noise. The owner established that the inner drum was no longer running concentrically with the outer drum, indicating drum bearing failure rather than the detergent ball being the cause of the noise.
Likely cause
The accepted reply says this is a common Hotpoint fault. The most strongly supported diagnosis is failure of the drum bearings, often with the front drum bearing collapsed. Associated wear to the drum shaft spider and seals was also highlighted as likely needing attention.
What fixed it
Recommended repair was to replace the drum shaft spider, front drum plate seal, both drum bearings and the bearing seal. The reply warned that if the front bearing has collapsed, removing the outer race from the tub may require a special bearing removal kit. The exact strip-down direction for drum removal was not confirmed in the discussion.
Checks to try
  • Belt repeatedly coming off the drum pulley
  • Banging noise during use
  • Inner drum not running concentrically with the outer drum
  • Check for significant up-and-down play when lifting the front of the drum
Parts or tools mentioned
  • Drum shaft spider
  • Front drum plate seal
  • Both drum bearings
  • Bearing seal
  • Special bearing removal kit

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 18 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

This is a common problem with Hotpoint washing machines and one that's still affecting new models today. It's only a DIY job for the confident - or someone who enjoys a challenge.

If the front drum bearing has collapsed (which it often does, and can be detected by a lot of up and down play when lifting the front of the drum) then you may find it impossible to get the front drum bearing's outer race out of the tub without a special bearing removal kit. It's possible for there to be a fair bit of play without the front bearing having collapsed, but occasionally when you try knocking it out, it still collapses.

You'd need to replace -

the drum shaft spider (which bolts to the drum)

the front drum plate seal

both drum bearings and the bearing seal

All these parts can be bought directly here - Washing machine spares

Troubleshooting washing machine belt keeps coming off

Whitegoods Help — appliance repair expert and forum host.
0
CU
Curious
Answered over 20 years ago

Andy. Thank you for your excellent advice. Forums such as yours show what a force for good the internet community can be. Again many thanks.

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