Beko Wm5120 - No Water Intake
Our Beko WM5120 has been fine until the last day or so. Now, when we put it on to wash it don't appear to take any water into the drawer.
I've checked the pipes and all appears to be fine, just that the machine won't take any in what so ever.
Tried emptying the excess water from the filter at bottom of the machine, cancelled the programme and started a new one. The pump starts to kick in but again no water is taken in and so the pump just carries on until I turn it off or cancel the programme again.
Any help will be much appreciated
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Beko WM5120 intermittent no-fill with pump running
- The problem
- Beko WM5120 would start a wash with the pump running but no water entered the drawer. The supply hoses were checked by the owner and reported as OK. On one occasion the machine completed a wash only after being switched off and back on, and the door then needed the machine switching off before it released.
- Likely cause
- Not confirmed. The strongest suggestions in the discussion were an intermittent poor connection or a faulty water inlet valve. A further possibility mentioned was an electrical insulation fault causing unusual control behaviour.
- What fixed it
- No confirmed DIY repair was provided. The advised course was further diagnosis by an engineer, as the intermittent no-fill fault and lack of a clear timeout/error indication limited what could responsibly be checked without specialist test equipment.
- Checks to try
- Checked the water supply/pipes and reported them as OK
- Emptied excess water from the bottom filter
- Cancelled the programme and started a new one
- Observed pump running during water intake stage with no fill
- Power-cycled the machine, after which it filled and completed a wash
- Parts or tools mentioned
- Water inlet valve
- Insulation test meter
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
This is covered in my washing machine troubleshooting guide - Washing machine won't fill with water (or no water goes into washing machine)
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Thankyou for your reply
cheked the water supply and that is ok
started the machine agan and on water intake just the sound of the pump working.
How can i test for other faults
Any help will be much appreciated
Can you select a spin cycle and post what happens?
Ade
We managed to get it to do a wash today but not without problems.
Had to set the programme, press start and then it made the pump start up but no water intake. Turned off using the on/off button on front of the machine, then turned it back on again and the water intake began straight away and the wash completed.although we did have to switch it off after it finished before the door got released.
Something to do with signal not getting sent to the inlet valve maybe? If anybody knows how to test/fix please let me know
thank you in advance for any help
Could be a dodgy connection or faulty water valve. Even low insulation on certain parts can cause some strange errors. Ultimately if for what ever reason no water is going into the washing machine on a wash cycle then it should time out after several minutes and produce an error code either by displaying one or flashing certain lights. If it isn't then you are so limited as a DIYer with no insulation test meter you really need to get an engineer to look at it.
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