Solved

Electra Machine (Italy) And Scraping With Load...help Please?

WIwiccaman777
Asked almost 14 years ago 4,929 views
0

I have an old Electra AWM900A Eco (front loading) machine given to us by friends.

In fairness they warned us that it used to make a noise although otherwise functional.

Basically when any weight is put into drum I will make a very nasty scraping noise on rotation.

Experimenting with turning with hand pushing inside drum revealed it does so at bottom of drum (and when machine upside down The inverted top side).

Having read thru your trouble shooter I examined the sump hole for bra straps etc-nothing obstructing.

The spiders are all intact and outer/inner drums not split.

I can only assume that it may be an issue with the agitator? Certainly feels almost like a positional problem.

As a side note when the drum scrapes,the area scraping causes the door rubber to gape and work slightly loose if that helps.

Really looking for some help as i dont have the cash to go get another and I am fairly mechanically able but washers are new territory :-)

Thanks.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Electra AWM900A Eco scraping noise when drum is loaded

The problem
An old Electra AWM900A Eco front-loading washing machine made a harsh scraping noise when the drum rotated under load. The scraping was felt at one point in the drum rotation by hand, and when it scraped the door seal gaped slightly and worked loose. The poster had already checked the sump opening and found no obvious obstruction, and reported the drum spiders appeared intact with no split inner or outer drum.
Likely cause
Most strongly supported diagnosis was a metallic obstruction such as a bra wire trapped under or inside the drum, possibly in a position that could not be reached from the sump hose. Other suggested possibilities were the drum being knocked out of shape by a coin or similar obstruction, a drum lip running out of true, or play on the drum shaft. The exact fault was not confirmed.
What fixed it
Recommended action was to investigate further for a trapped obstruction in the drum area and check whether the drum lip was out of true or whether there was up-and-down play on the shaft. No confirmed repair was documented in the discussion.
Checks to try
  • Checked sump hole for bra straps or other obstructions; nothing found
  • Observed scraping occurs at one point in rotation when the drum is loaded
  • Observed the door seal gapes slightly when the scraping point passes
  • Reported drum spiders intact
  • Reported inner and outer drums not split

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 6 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered almost 14 years ago

Sorry I missed this. Gentle metallic scraping noises can often be just a bra wire trapped under the drum. It's possible for one to be stuck so that you can't get to it from the sump hose though. Could the drum have been knocked out of shape by a coin or other obstruction? Is the lip of the drum badly out of true? Is there any up and down play on the shaft?

If it is a bra wire stuck inside this will help - removing an obstruction from the drum

Whitegoods Help — appliance repair expert and forum host.

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