Hotpoint Wdd960 - Intermittently Does Not Respond To Buttons
Our hotpoint WDD960P sometimes doesn't respond to button presses. Usually, we leave it alone for a minute or 2 before trying again; this can take up to 5 or 6 attempts before it actually responds to the button press.
It's irritating as it can prevent the machine turning on easily, not to mention trying to set up a complicated cycle which requires a lot of button presses.
I'm a service engineer by trade but I am used to laboratory equipment! Do you think it is the main PCB behind the buttons/display which is at fault? I can't make out if there is another PCB hidden away somewhere other than the one in the front panel.
Could do with a service manual or some advice!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint WDD960P intermittently ignores button presses
- The problem
- Hotpoint WDD960P washer-dryer intermittently does not respond to button presses. The machine may need to be left for a minute or two and retried several times before it will power on or accept programme selections.
- Likely cause
- The accepted reply says the control-panel PCB usually operates a separate main PCB deeper inside the machine. Because multiple buttons are affected rather than a single key, a communication fault between the two PCBs is considered more likely than one individual button fault. The exact failed part was not confirmed.
- What fixed it
- Recommended action was to check the wiring/connections between the control panel PCB and the main PCB. If no obvious connection issue is found, the advice was to have the appliance examined by an engineer. No confirmed repair was documented.
- Checks to try
- Observed that the fault affects multiple buttons, not just one
- Check the connections between the control panel PCB and the main PCB
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
The pcb behind the control panel usually just controls a main pcb further inside the washing machine. There are no service manuals freely available but they wouldn't help much with a fault like this anyway. If it was just one button I'd be fairly sure it was a problem with the control panel pcb but if it's affecting lots of buttons it's less obvious. There may be a communication problem between the two pcbs. Apart from checking the connections it may be better to get an engineer in.
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