Solved
Hotpoint

Hotpoint Washing Machine Wm22 Drum Not Turning

ACacarley
Asked over 13 years ago 2,690 views
0

Hi there

After +10 years of service with a few new parts on the way the drum has stopped turning. All other functions OK eg fill, drain etc. Bushes are OK, electrical connections OK, belt is fine, it has power ie light is on. Have read about the TOC. Can this be easily located and tested? Any other ideas all gratefully received.

Thanks Andrew

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WM22 drum not turning though machine still fills and drains

The problem
Hotpoint WM22 washing machine drum stopped turning after long service. Other functions were reported as normal, including filling and draining. The belt was intact, power was present, electrical connections appeared sound, and the motor brushes and continuity across the 7 motor pins were reported as checked.
Likely cause
The strongest diagnosis in the discussion was a motor brush problem, as sticking or worn carbon brushes were described as the number one suspect on Hotpoint machines with a non-running motor. As the original poster said the brushes tested OK, the next likely cause suggested was a fault on the main PCB/module or a motor plug/wiring harness connection fault. Exact cause was not confirmed.
What fixed it
Recommended actions were to recheck the motor plug and wiring harness for connection faults. If no connection issue could be found and the motor tested OK, the advice was that the PCB/module could be at fault, but this could not be meaningfully tested in the discussion other than trying a replacement or having the board professionally tested. No confirmed repair was posted.
Checks to try
  • Drum not turning while fill and drain functions still worked
  • Drive belt checked and reported fine
  • Power present and indicator light on
  • Electrical connections checked and reported OK
  • Motor brushes checked
  • Continuity across 7 motor pins checked
Parts or tools mentioned
  • Carbon brushes
  • PCB/module
  • Motor plug
  • Wiring harness

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

The number 1 suspect with Hotpoint washing machines where the motor isn't running is sticking or worn carbon brushes. If the motor is testing out ok then it could be a fault on the module or pcb or a connection fault in the motor plug or wiring harness somewhere. If you can't see any connection problems there's nothing else you can test because you can't actually test the module/pcb only try a new one, which would be expensive if it didn't cure the fault. (There is a company called QER who can test modules and pcbs)

Whitegoods Help — appliance repair expert and forum host.
0
AC
acarley
Answered over 13 years ago

A quick follow up on my previous post. I have tested the continuity across the 7 pins and the bushes as advised in a post dating back to 2006 and all are OK but still nothing working. Any advice greatly appreciated.

0
AC
acarley
Answered over 13 years ago

Thanks so much for the response - really appreciated.

Checked all the connections and everthing seems OK. Would a faulty PCB potentially stop the drum turning on all cycles?

By the way whats the difference betwen a PCB and a module? Am getting out of my depth here!

0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

Yes it could.

They are the same thing really, just "printed circuit board". A module is an older term for a pcb, which only supplied and controlled the motor. These days the module's role has been integrated into one main pcb which does everything and is often connected to a control panel pcb.

Full article on drum not turning on washing machines

Whitegoods Help — appliance repair expert and forum host.

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