Only Washes Cold For Every Programme
Hello this is my first post and I hope you can help. My Siemens washer/dryers only washes cold for every programme. The washer dryer still works correctly. I assume since the dryer works that it means the heating element is still working? Does this washer/dryer display error codes anywhere? Is there anything I can check?
30 May
I tried using the machine today and notice that there is a problem with the timer - for example if I open the machine to add more washing and there is 60 minutes left on the clock, when I re-start the machine it seems to add more time to the clock. Not sure if my children have done something by pressing the buttons. First I would like to know if there is a way to reset the timer? Also is there childprooof button on this machine - I cant find any mention in the manual?
thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens washer/dryer washes cold on all wash programmes
- The problem
- A Siemens washer/dryer completed cycles and the drying function still worked, but every wash programme appeared to stay cold. The user also noticed the displayed time could increase after opening the door mid-cycle and asked about a reset or child lock.
- Likely cause
- Most strongly supported diagnosis was a fault in the wash-heating circuit rather than the dryer heater, because washer/dryers use separate heaters for washing and tumble drying. A possible cause mentioned was a loose connection on the NTC/thermostat circuit, based on a similar Bosch-built machine. The exact fault was not confirmed.
- What fixed it
- Advice given was that the drying heater does not prove the wash heater is working, and that any heater-related fault may show an error code on the machine display. The machine was said to reset its error once the underlying fault is fixed. The NTC was described as usually being near or inserted into the wash heater. No confirmed repair or factory reset procedure was provided.
- Checks to try
- Check whether any error code is shown on the front display
- Inspect the NTC/thermostat area near the wash heater
- Check the NTC connection for looseness
- Parts or tools mentioned
- NTC/thermostat
- wash heater
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
A washer dryer has separate heaters for wash and tumble dry. Generally speaking if the heater isn't working it should produce an error code as described in my article heater not working? but as mentioned at the bottom of the article there are some exceptions and anomalies. There's one example of a Bosch, which had a loose connection on the NTC (thermostat) which caused this fault and Bosch are made by the same manufacturer as Siemens so it's possible it could account for your fault.
If there's no mention of a child lock in the manual it's unlikely to have one.
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Hello Andy thanks for responding. If an error message is produced should I see it on the front of the machine? Also where is the NTC? Is there any way I can reset the machine back to the factory settings?
I have a full article with related links here - Appliance error codes - what you need to know
The washer should reset the error code when the fault which caused it is fixed. The NTC is usually near to the heater or inserted inside a tube in the heater. It should have 2 wires to it. Heaters on some washing machines are at the back and easy to get to, while on others they are at the front and a lot harder to get to.
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