Hotpoint Wdd960 Ultima - No Heat
Hello all,
We have the above machine - fault is there is no heat generated during a wash. I've read the article under common problems, and don't think it's relevant in this instance.
There is almost certainly no heat generated during a wash cycle. Normally, there is some perceptible warmth to the clothing as it is removed from the machine. Upon noticing this hadn't happened today , I put some towels in the machine and kept regularly checking the outlet pipe - no warm water left the machine during the wash cycle.
No fault codes are produced.
Any clues what I'm looking for? Heating element, PCB or thermistor failure? I've never had to open the machine, but am fairly technically competent and have a couple of multimeters, a fair set of tools, etc.
Many thanks in advance for any help you can offer!
Rich
[Edit -keyboard changed my name to rock! ]
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint Wdd960 Ultima intermittent no-heat on wash
- The problem
- The Hotpoint Wdd960 Ultima was reported as not heating during wash cycles. The user checked during a cycle and found no perceptible warmth in the laundry and no warm water leaving through the outlet pipe. No fault codes were shown.
- Likely cause
- Most strongly supported diagnosis is an intermittent faulty connection, possibly around the temperature sensor or heating circuit. The heating element itself was not supported as faulty because it measured 31.1 ohms and was then reported to be heating.
- What fixed it
- The accepted advice was to follow the usual no-heat checks, including checking the heater with a multimeter and inspecting related connections. After testing, the element reading appeared normal and the machine then started heating again, so the thread points to an intermittent connection rather than a confirmed component replacement. The exact repair was not confirmed.
- Checks to try
- No fault codes present
- Outlet pipe checked during wash and no warm water was initially detected
- Heating element resistance measured at 31.1 ohms
- Machine later observed to be heating
- Parts or tools mentioned
- Multimeter
- Heating element
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
Hi Rich, the article on not heating covers everything I can think of, including some anomalies such as the case linked to at the bottom where someone discovered the fault was caused by a faulty connection on the sensor. If the heater is faulty it should be open circuit or have very high resistance with a multi meter.
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Thank you, Andy. I shall come back with my findings when I get a chance to investigate. :-)
Rich
Well, I don't think it's the element. Measures 31.1 ohms, think it should be much higher than that if it had failed. Very easy to get at for future reference - 2 screws on the back of the machine holding a small plastic cover. The element is right at the bottom of the machine.
Will do some more reading and investigating.
Edit - is currently heating. Bloody thing! :-)
Rich
Yes that reading sounds about right. If it's working after fiddling about I'd suspect a faulty connection somewhere.
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