Solved

Strange Ultima Behavior

OSoshb5ems
Asked over 12 years ago 2,755 views
0

Hi All

We have a Ultima WT960 and my wife put it on this morning after our daghters first party (She was 18 Thursday) We wnt out but came back to a mess All cosmetic so was not to bad to say. One of the girls however had stopped the night and had been sick on her bedclothes hence the washer being put on Sunday LOL

Right it was put on the 30 minuet cycle while they was tidying up in the other rooms and went back to the washer thinking it would be done But it had stck on 14 Mins So we powered the washer off at the socket and switched it back on and it started going again from the 14 mins But as it got down to 5mins to go it then changed and instead of going to 4mins went up to 17mins and the same happend again So we turned it off and waited for the door to open and we then felt the wasjhing and it was wet through so we put it on the 12min spin cycle which it did fine and finished on its own. But through all the switching from the 14min to the 5min to the 17min it never flashed up any error coades? Anyone any ideas Or suggestions please

Regards Osh

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint/Ultima WT960 cycle time jumping and not completing spin

The problem
An Ultima WT960 on a 30 minute wash became stuck at 14 minutes, then later dropped to 5 minutes and increased to 17 minutes instead of finishing. The load remained very wet, but a separate 12 minute spin cycle then completed normally. No error codes were reported.
Likely cause
The accepted reply suggested the washer may have been unable to balance the load, causing the programme time to change and the machine to avoid spinning properly. This was presented as a possibility rather than a confirmed fault.
What fixed it
No repair was confirmed. The accepted advice was that an out-of-balance load could explain the changing time display and refusal to complete the spin within the wash programme. Exact repair was not documented.
Checks to try
  • Observed programme sticking at 14 minutes
  • Observed timer changing from 5 minutes back up to 17 minutes
  • Checked laundry and found it still wet
  • Ran separate 12 minute spin cycle successfully
  • No error codes displayed
Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 12 years ago

One possibility is if the washer couldn't balance the load it may confuse the time and refuse to spin as described here - http://www.whitegoodshelp.co.uk/washing-machine-wont-spin-just-one-item-or-very-small-loads/

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.