Helping A Neighbour With Her Waq28461Gb Machine
Hi,
my next door neighbour is an old lady, who has recently had a new Bosch washing machine installed. She is very frustrated because the machine isn't behaving as you'd expect. I've had a look too, and she seems to be right. We have only tried the "Mixed Load" cycle so far. There are two problems:
1. The cycle starts, then after about 10 minutes, it stops and continually beeps. Nobody was near the Start/Pause button at the time. What caused this?
2. The soap wasn't rinsed from the drawer during the wash part of the cycle as I would expect, instead it happened during the rinse part. Is that normal?
Many thanks
Hugo
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch WAQ28461GB beeping after about 10 minutes and detergent not taken at start
- The problem
- A newly installed Bosch WAQ28461GB washing machine was reported to stop after about 10 minutes on the Mixed Load programme and then beep continuously. The detergent also appeared not to be flushed from the drawer during the wash stage, but later during rinsing.
- Likely cause
- The strongest suggestion in the discussion is that the detergent may have been placed in the wrong drawer compartment, causing it to be taken during the first rinse rather than at the start of wash. The beeping was treated as a possible error indication. A possible cause suggested for the stop after 10 minutes was the machine timing out on heat if the heater was not working; low water flow was also mentioned as a possible but less certain explanation.
- What fixed it
- Check the instruction book for the correct detergent compartment and for any beeping/error guidance. Confirm that water is entering the machine at a decent flow rate, then retry the programme. The exact repair was not confirmed in the discussion.
- Checks to try
- Confirmed when detergent is flushed from the drawer after programme start
- Checked whether detergent was put in the correct compartment
- Checked the instruction book troubleshooting section for beeping
- Checked that water is rushing in at a decent flow rate
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
The detergent should be taken out within 30 seconds of it starting. If water is going into the machine OK maybe the detergent was put in the wrong compartment. Check in the instruction book, sounds like it was possibly taken out during the first rinse.
Beeping may be indicating an error. Does it say anything about beeping in the instruction book troubleshooting section?
Usually if a washer starts playing up after 10 mins it could be timing out on heat if the heater isn't working. If the water pressure is too low it could potentially time out on fill although I'd expect it to do that quicker. Just make sure the water is rushing in at a decent flow-rate. Also make sure the detergent is in the right compartment and try again.
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