Solved
LG

Lg Wm-16331Fd Drum Alignment

PJPJC2014
Asked about 12 years ago 1,953 views
0

Hi,

After resolving the drainage issues with the machine earlier this year, there is now possibly another issue.

I say possibly as it doesn't seem to be causing an issue yet but I would like to prevent one.

Yesterday I noticed that the drum does not sit it in the opening evenly any more and appears to be more to the right, I've had a look at the seal and it seems fine but now the drum rubs on the door seal when it spins.

My first thought was a shock absorber had worn, but just wonder if there are any other suggestions?

Many thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

LG WM-16331FD drum sitting off-centre and rubbing door seal

The problem
The washing machine drum on an LG WM-16331FD was noticed to be sitting unevenly in the door opening, shifted more to the right, and rubbing on the door seal during spin. The door seal itself appeared visually fine.
Likely cause
The accepted diagnosis was a possible broken tub spring, as the tub is normally held centrally by two top springs. Other suggested causes were worn or faulty suspension/dampers, or damage at the machine base such as a broken or unwelded chassis point or a damper fixing peg coming off.
What fixed it
Recommended action was to inspect the top tub springs, the suspension/dampers, and the base chassis mounting points for any breakage or detached fixings. The exact failed part and repair were not confirmed in the discussion.
Checks to try
  • Door seal visually checked and appeared fine
  • Check whether a tub spring is broken
  • Check suspension/dampers for leaning or twisting tub
  • Check base chassis for breakage, unwelded section, or a damper fixing peg coming off
Parts or tools mentioned
  • Tub spring
  • Suspension/dampers

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
1
WH
WhitegoodshelpVerified Engineer
Answered about 12 years ago

Check there isn't a tub spring broken, the drum (tub) is held centrally in the casing usually by two springs at the top under the lid. Other than that it's usually the suspension that causes the drum to twist or lean to one side. One other thing to check it the chassis at the base of the machine, make sure nothing has broken, or come un-welded, or even that a fixing peg for one of the suspension legs (dampers) hasn't come off.

Whitegoods Help — appliance repair expert and forum host.
0
PJ
PJC2014
Answered about 12 years ago

Thanks for your suggestions I'll have a look at the things you suggest.

Thanks again

0
WH
WhitegoodshelpVerified Engineer
Answered about 12 years ago

No worries, let us know what happens

Whitegoods Help — appliance repair expert and forum host.

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