Hisense WFGE80141VM - E03 Error code
I have recently moved in into a new house. Every now and then the washing machine (Hisense WFGE80141VM) gives us an E03 Error code. In the manual I can see it relates to this: Water filling error. I have already cleared the filter, checked the hoses and their filters - they are clean. Am I right to think that the problem lays with the pump? When the program starts the washing machines takes the water but then it discharges it straight away.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hisense WFGE80141VM intermittently showing E03 fill error after house move
- The problem
- A Hisense WFGE80141VM washing machine was intermittently displaying E03. The manual identifies E03 as a water filling error. The owner had already cleaned the filter and checked the hoses and hose filters, and reported that the machine takes in water at the start of the programme but then discharges it straight away.
- Likely cause
- The strongest diagnosis in the discussion was an external water supply issue rather than a pump fault. Suggested causes were a kinked fill hose, a supply tap that appears on but is not opening properly, or low household water pressure causing the machine to time out on filling. The drain plumbing after moving house was mentioned only as a secondary possibility and not as the main diagnosis.
- What fixed it
- Recommended action was to investigate the incoming water supply first: confirm the fill hose is not kinked, ensure the water tap is fully working, observe whether there is a good flow of water into the dispenser drawer on wash and rinse, and if needed disconnect the inlet hose from the machine and check the tap gives a strong flow into a bucket or sink. The exact repair was not confirmed in the thread.
- Checks to try
- Filter cleaned
- Hoses and their filters checked and found clean
- Check fill hose for kinks
- Check water tap is fully on and operating correctly
- Observe water flow into the soap drawer during fill
- Check supply flow by removing inlet hose and running water into a bucket, bowl or sink
- Consider whether low household water pressure is intermittent
- Parts or tools mentioned
- Bucket or bowl
2 Answers
Hi Rudy. If you just moved into a new house, and a new fault appears on your washing machine, then a problem with the plumbing is the first thing I would investigate. If the error code E03 is a water filling error, then this would be in line with my initial suspicions.
The first thing is to check is that the fill hose is not kinked, or that the tap is turned on fully. Bear in mind with the latter that the taps with a red or blue plastic lever can sometimes be faulty. They can appear to turn on, but the mechanism inside the tap does not move. This can be caused if the mechanism seizes up, and or the plastic lever is cracked or broken. This can mean that feel like you are turning the tap on and off, but only the lever is moving.
The easiest way to check is to put the washing machine on a wash cycle and when it starts to fill with water, open the soap drawer to see that a good flow of water is going into the washing machine. Try this on wash, then cancel the program and try it on a rinse cycle. If little or no water is going into the machine, then it needs pulling out and checking for the problems I mentioned. If the pipe does not seem to be kinked, then turn off the tap, undo the hose from the washing machine, and point it into a bucket or bowl or the sink and turn the tap on to check that you have got a good flow of water.
Another potential problem is that the water pressure at the new house could just be very poor, and your washing machine isn't capable of dealing with it.
No water going into the washing machine
Low water pressure for washing machine
Not draining the water out?
Another problem associated with installing a washing machine in a new house is that if the previous owners have acted properly, they should have capped off the drain spigot on the U bend under the sink (if that's how the washing machine was plumbed in). This actually very rarely happens, because most people just disconnect their washing machine and leave the plumbing as it is. But when the washing machine drain hoses disconnected from the U bend under the sink, then any water poured into the sink can spill out into the cupboard below.
If the error you are seeing is definitely listed as a filling fault in your instruction manual, then it shouldn't be anything to do with this. But just in case, you might find the following article of use - My washing machine won't drain the water out after being moved
Need Professional Help or Spare Parts?
Hello Rudi. I gave quite a comprehensive answer, covering most possibilities, but reading your question again and thinking about the fact that you said it only happens every now and again, it may be more related to low water pressure. If the water pressure is low, but the washing machine can cope, but every so often if water is drawn elsewhere in the house at the same time, it could potentially drop temporarily even lower and cause the washing machine to timeout on fill.
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