Miele W807 Pumps In Water, Then Stops
In 99% of the cases I am trying to use the washing machine, it starts pumping in water, makes a couple spins and then the red LED (PC Control) starts blinking and the machine is just dead silent doing nothing. I have checked all filters and nothing is clogged, everything seems just fine.
I did open up the top lid of the machine and cleaned all three hoses that was connected to that electrical thing. After that the machine did actually work for about 2-3 washes, but now the same problem is back again.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W807 fills then stops with flashing PC Control LED
- The problem
- The Miele W807 usually starts, takes in water, makes a short spin, then stops and the red PC Control LED flashes. In one reported cycle it continued filling for about a minute, then flashed rapidly, pumped the water out and remained inactive. The detergent drawer was also not flushing powder through properly.
- Likely cause
- Most strongly supported diagnosis is a water fill/water level problem: water can be heard entering, but there were reports of little visible rise in drum water and poor detergent flush. A siphoning/drain issue was suggested by a forum reply, but the original poster said the drain arrangement made siphoning unlikely. No exact failed component was confirmed.
- What fixed it
- Checks recommended in the discussion were to confirm whether water was actually entering the drum properly, whether the water level was rising as expected within a couple of minutes, and whether any flash pattern could be counted as an error indication. The original poster had already cleaned the inlet-related hoses and checked the inlet hose/filter and solenoid resistances. As the fault returned and no definite part failure was identified, further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Checked inlet water hose and filter were clean
- Measured all solenoids at 3.73 kΩ
- Removed and cleaned hoses connected to the inlet valve assembly
- Observed water entering sound during fill
- Observed little or no visible water rise in drum on some attempts
- Noted detergent drawer/powder was not flushing properly
- Considered and rejected siphoning based on drain height
- Parts or tools mentioned
- Inlet valve solenoids
- Connected hoses to inlet valve assembly
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
It sounds like there might be a problem with water getting into the machine. When it first starts it should normally set the pump running for a short while before letting water inside. If you can't hear water going into the machine then this is the problem.
Check out this article which describes how to troubleshoot a washing machine that is not taking in water. If it doesn't help you need an engineer.
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The inlet water hose and filter is clean and the water is flooding into the machine without any issues. I opened up the lid of the machine and measured the resistance of every solenoid, they all have 3.73 kΩ. I did unscrew the solenoid and removed and cleaned all the hoses that connected to it, and after that the machine washed properly about 2-3 times. http://i.imgur.com/NUPSSNO.jpg
I am sure that when I tried to wash yesterday I could hear the machine getting filled with water and I also looked through the window and saw that a portion of the bottom half of the drum was filled with water.
Today when I tried to wash, I heard that the machine was getting filled with water and made one short spin, then it just sat there filling with more and more water for about a minute. I couldn't see any water getting into the drum, but I could hear it. After a minute the red "PC Control" LED started flashing rapidly and the machine started to pump out the water and then do nothing at all.
Also, it's not fetching the cleaning powder properly. The cleaning powder is very cloggy and moist so there has defenitely been water there trying to flush it, but I guess it hasn't been enough water: http://imgur.com/Y1rzAqH
Unfortunately it could be a number of things but here's a few things to check - If water is going into the machine but the water level in the drum doesn't rise much it's possible the water could be siphoning down the drain, especially if it's been moved recently
Water fills but drains out at same time
Other than that if it fills up and stops filling but the drum doesn't turn so the laundry just sits in the water there could be a problem with the motor or its supply - drum doesn't turn.
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About how long time should it take for the washing machine to fill up with water and start spinning? Because now it seems like it's filling with water for minutes before it decides to do anything else. The water can't be siphoning out because the draining is above the drum.
Modern washing machines should fill up quickly because they are cold fill and hardly use any water. A couple of minutes should easily see it finished and off washing. If a light is flashing see if you can count any flash cycles which might be indicating an error code. Can you see the water in the drum? If it fills but the water doesn't rise inside the drum and it's getting a proper flow of water the water must be going somewhere.
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