Solved

Wm63 - Stops After 15 Mins Approx

MOmorris822
Asked over 11 years ago 5,869 views
0

Hi again,

Not so long ago I bought some new carbon brushes which when fitted breathed life into my old girl again. Having then laid down the gaundlet to another forum moderator edd to bring it on and see who's WM63 last the longest, it seems I may have done the equivalent of a Murray Walker comment and jinxed the poor WM.

Put a load in today on E cycle as normal, set it away as normal, only to then potter about doing some recycling. After 15 mins or so, I come in put the kettle on and wonder why the WM is so quiet. Nothing is working. Door locked dash isn't lit up as it should be once working, so turn the WM off at the on off button, check fuse in kitchen which is ok, check nothing has tripped in garage which is hasn't. Can open the door and clothes are all hotish as expected given the temperature setting on E cycle (could it be the TOC after reading the FAQ's?) and shut the door, switch the WM back on but no click to say door interlock has worked, turn control knob to various other programs to see if can get any life and zilch. So no spin function, no rinse phase, no nothing, drum can be spun manually but has resistance when doing so if that helps.

Any thoughts please. Has the electronics board gone? or maybe the motor (but if the motor had gone surely the door would still be locked?).

As always thanks in advance.

Regards

Neil

I have inserted the previous thread in case this helps

http://www.washerhelp.co.uk/forums/topic/1646-hotpoint-wm63-finally-dead-after-all-these-loyal-years/

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WM63 stopped mid-cycle and became completely dead

The problem
A Hotpoint WM63 stopped after about 15 minutes on an E cycle. The door lock light went out, the door could then be opened, and afterwards the machine showed no response on any programme, including no door interlock click, no spin and no rinse. Household fuse and garage trips were reported as not tripped.
Likely cause
Most strongly supported diagnosis was a complete loss of power to the washing machine from a catastrophic power supply fault somewhere in the machine or supply. A failed door interlock was mentioned as possible, but not confirmed.
What fixed it
Recommended action was to diagnose it as a dead washing machine and first rule out the simplest cause by checking the wall socket/power supply. The discussion did not confirm an exact failed component or a completed repair.
Checks to try
  • Checked kitchen fuse
  • Checked that nothing had tripped in the garage
  • Observed door lock light not illuminated
  • Tried switching back on with no door interlock click
  • Tried other programmes with no response
  • Advised to check the wall socket

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 11 years ago

It sounds like the washing machine just died during the wash. Therefore as its is completely dead but no fuse is gone there is some catastrophic lack of power somewhere. The door interlock could have failed but it could be so many other things too. The first thing I would check is the wall socket, always rule out the simple and obvious first. I would troubleshoot this as a dead washing machine using my guide here washing machine won't start

Whitegoods Help — appliance repair expert and forum host.
0
ED
edhorwood
Answered over 11 years ago

Ive never known a door lock to blow and keep the door locked. The default position is unlock. Have you checked no wires have fallen off the switch? Try closing the door a bit harder and have your eyes on the power light (obviously program selected and power switch on).

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