Solved

Can Hear A Spring Noise When Washer Is Washing Not Spinning

DIdiablo42
Asked about 11 years ago 1,371 views
0

Hello just got a second hand Hotpoint washer 1100 WM56 when its washing you can hear a spring noise is it anything to worry about or is it normal for hotpoints as don't normally go for Hotpoint washer as hear they have a lot of problems

Many Thanks

A.Boughen

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WM56 spring-like noise during wash cycle

The problem
A second-hand Hotpoint washer 1100 WM56 was reported to make a spring noise during washing, not during spinning. The user asked whether this was normal or a cause for concern.
Likely cause
The accepted reply suggested the noise may be coming from the suspension area, particularly the two top springs that hold the outer drum centrally in the cabinet. However, no fault was confirmed from the discussion.
What fixed it
Recommended action was to disconnect the machine, remove the lid, check that both top suspension springs are properly connected, and manually bounce the outer drum on its suspension to see if the same noise can be reproduced. The exact repair was not confirmed.
Checks to try
  • Check the 2 top springs holding the outer drum central in the casing are properly connected
  • Manually bounce the outer drum up and down on its suspension to see if the noise can be reproduced

Safety: Disconnect the washing machine before removing the lid. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 11 years ago

Without hearing the noise it's difficult to advise, but the first thing I would do is disconnect the washing machine, take off the lid and make sure that the 2 top springs holding the outer drum central in the casing are both properly connected.

Then I would manually bounce the outer drum up and down on its suspension to see if I can reproduce the noise. If you can hear the noise when you do this then at least you know where it is coming from. Whether or not there is a problem is something that you would need to hear in order to be able to judge.

Whitegoods Help — appliance repair expert and forum host.

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