Solved

My whites come out of washing machine a dingy grey

DBdbspritzer
Asked about 11 years ago 3,890 views
0

We purchased a new washing machine. There are all sorts of items listed to wash things like towels, bedding, colours, sports clothing, jeans, heavy duty etc. but no where is there a listing about washing white clothes. I've tried the heavy duty wash with hot water, and heavy duty with a pre-soak, but my whites still come out a dingy grey and even the newer whites are starting to turn grey. I miss my white clothes getting white. Please help, am I doing wrong?

Thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

White laundry turning grey in a new washing machine

The problem
The user reported that white clothes were coming out dingy grey, including newer white items, despite using heavy duty and hot wash options on a new washing machine.
Likely cause
The accepted reply said the usual cause is using colour-friendly detergent without bleaching agents, which is unsuitable for white laundry.
What fixed it
Use a detergent intended for white laundry that contains bleaching agents, and wash whites separately from coloured items. The thread was marked solved, but the user did not post back to confirm the result after changing detergent.
Checks to try
  • Tried heavy duty wash with hot water
  • Tried heavy duty wash with a pre-soak
Parts or tools mentioned
  • Detergent for white laundry containing bleaching agents
Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 11 years ago

Hi. If the white coloured laundry is not coming out properly cleaned and is turning grey, this is usually caused by a lack of bleaching agents in the detergent. The chances are that you are using colour friendly detergent which has no bleaching agents. Many types of washing machine detergent are designed to be friendly to colours so that when you wash them the colours don't fade. But this is totally inappropriate for white laundry.

I've always said that ideally you should use two types of detergent, and you should definitely wash coloureds and whites separately. This is all explained in good detail in the following article - Which is the best type of detergent for whites or coloured laundry?

I also have an article specifically about whites coming out of washing machine looking grey, coloureds losing their colour although it is better to read the first article before reading this one to get a full understanding of the issue.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.