Candy Gc1472D1 Code E03
Hi all. Hopefully someone sees this message one day. I keep getting this error on my machine. Not all the time but if I use it more than once a day I will definitely get it. I've checked for blockages but nothing in there. Tried changing the pump and still the same issue. Am I missing a blockage somewhere? I've took every pipe out of it and checked them and flushed them out I cannot see where the problem is anymore. Can anyone help at all?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy GC1472D1 intermittent E03, especially on repeated use
- The problem
- The washing machine shows error E03 intermittently, but reliably if used more than once in a day. The owner had already checked for blockages, removed and flushed pipes, and replaced the drain pump, but the fault remained.
- Likely cause
- The accepted diagnosis was that if the machine is draining water out correctly, E03 is most likely caused by a pressure system fault rather than the pump. A blockage in the pressure system was described as more likely than a failed pressure switch, though a faulty pressure switch or connection was also mentioned as possible.
- What fixed it
- Recommended action was to inspect the pressure system for blockage or fault and assess the pressure switch and its connections before replacing parts speculatively. Another forum reply also described cleaning the drain filter cavity/drain hole behind the lower front flap as a possible cure for E03 caused by debris, but this was given as that member’s experience rather than a confirmed fix for this machine.
- Checks to try
- Checked for blockages
- Removed and flushed pipes
- Drain pump replaced
- Advice to inspect pressure system
- Advice to assess pressure switch and connections
- Advice to clean the drain filter cavity/drain hole behind the lower front flap
- Parts or tools mentioned
- Drain pump
- Pressure switch
- Hooked coat hanger
Safety: Do not bypass any safety devices. Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
If Error E03 is referring to a time out on empty but the washing machine is definitely draining the water out ok then the fault is most likely due to a fault on the pressure system. The pressure system is what tells the washer whether the water has drained away ok or not and if it is telling the pcb that it hasn't drained water out - but it has - there could be a blockage or fault on the pressure system. Check this article on the section headed, "Not spinning due to pressure system fault" and the link within it - Washing machine not spinning
Need Professional Help or Spare Parts?
Hi thank you very much for your reply. Is there a way i can buy a new pressure switch to see if this fixes the problem?
You can buy all washing machine spares from my affiliated spares site here - 4washerhelp spares but it's potentially money and time wasting to speculatively fit parts. Ideally you should work out if the pressure switch is faulty or not using the links in the article I linked to - particularly this one Faults on pressure system because a blocked pressure system is more likely than a faulty pressure switch though it could be the switch - or a faulty connection.
Need Professional Help or Spare Parts?
Great help from Candy/Hoover on telephone equates to as follows:
____________________________________________________
For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left).
You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together).
Then feel inside the cavity with hand for the draining hole (should be to the right).
I cleaned the hole using a hooked coat hanger and it fixed the problem.
I'm sure there are proper tools and be careful using anything other than a proper tool - I hooked my coat hanger tightly into a reed shape so no 'prongy' bits were able to damage the piping.
If you have some leaking afterward, you may not have screwed the screw cap back on correctly - it's a little awkward.
______
I had washed a rug and the back had disintegrated into powder which had blocked the drainage tube.
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