Solved

Double Quilt

JOjon
Asked almost 10 years ago 6,942 views
0

after reading all the previous comments I wish I had just put my quilt in the laundrette or bath but NO I putba king size quilt in a 6kg Candy washing machine yesterday and I still cant open the door. Please help. When it started the 40 wash it didn't even spin and started to smoke which by the smell was the actual quilt.

How can I open the door? I've put it on drain and spin over 5 times now and the door still wont open.

Thankyou in advance missis is going to kill me it was a present of my mother in law (Both)

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Candy washing machine door jammed after oversized king-size quilt load

The problem
A king-size quilt was forced into a 6kg Candy washing machine. The wash reportedly did not spin, there was smoke with a burning smell thought to be from the quilt, and afterwards the door would not open despite repeated drain and spin attempts.
Likely cause
The strongest supported diagnosis is that the oversized quilt was pressing against the door/lock area and preventing the door from releasing. No confirmed internal component failure was documented, although the accepted reply mentioned a similar case requiring door interlock replacement.
What fixed it
The accepted advice was to try pressing firmly on the door near the latch while attempting to open it. If that failed, the next suggested step was to unplug the machine and access the mechanism from the top to try to release the door. The exact repair carried out was not confirmed in the discussion.
Checks to try
  • Repeated drain and spin cycles were tried over 5 times
  • Observed that the machine did not spin on the 40 wash
  • Smoke and a burning smell were reported
  • Advice to press on the door near the latch while trying to open it
Parts or tools mentioned
  • Door interlock

Safety: Unplug the appliance before any internal access. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

Oh dear. You must have had to really ram it in. Didn't you even worry for a second it might not be a good idea?

Presumably the quilt is pushing against the door mechanism so the only thing I would try is pushing hard against the door near the latch as I tried to open it. If it won't open the only way is to unplug the machine from the mains and reach in through the top to try and manipulate it open. If that fails you'd have to break the door interlock off to release it. I had one once where the customer had put a tent or something inside and the same thing happened. I had to break off and replace the door interlock.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

Related: Washing machine door won't open

Whitegoods Help — appliance repair expert and forum host.

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