Solved

Washing comes out rough like sandpaper

KAKate
Asked about 9 years ago 9,915 views
0

Hi having had my bosh w/m for about 3 yrs over the last 18 months all items washed are rough . Towels feel like sandpaper . Have tried various powders , gels etc ,conditioners items still the same.

This is my second bosh I was pleased with the last one so brought another not so happy with the present one .

Has anyone else had this problem if so how did you resolve it pleaz

Kate

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washed items feel rough; fabric softener timing and drying method suggested

The problem
A Bosch washing machine, about 3 years old, had been leaving all laundry rough for around 18 months, with towels described as feeling like sandpaper. The user had already tried different powders, gels and conditioners without improvement.
Likely cause
Most strongly supported possibilities were fabric conditioner being taken in too early, or laundry becoming stiff through line drying. Hard water was also suggested, but the user said water hardness had not changed compared with a previous Bosch machine that did not have the problem, so this was not strongly supported.
What fixed it
Recommended action was to check whether the fabric softener remained in the drawer until the final rinse and was not being flushed in too early. Other advice given was to ensure the correct amount of detergent was used and that tumble drying or finishing towels in a tumble dryer can leave them softer than line drying. The original poster said they would check the fabric softener cycle. No completed repair was confirmed.
Checks to try
  • Check whether fabric softener stays in the drawer until the end of the rinse cycle
  • Check whether fabric softener is being taken in too early
  • Check detergent amount being used
  • Consider whether line drying is making items feel hard
  • Check local limescale/hard water level
Cause identifiedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
1
WH
WhitegoodshelpVerified Engineer
Answered about 9 years ago

Yes those are the things to check. If fabric softener is being taken out too soon try this article Fabric Softener taken out too soon

We usually find if we dry the towels on the line they are very hard and rough but drying or finishing them off in the tumble dryer leaves them nice and soft. Make sure you are using the proper amount of detergent too. Don't skimp on it.

Whitegoods Help — appliance repair expert and forum host.
1
AN
andyr12345
Answered about 9 years ago

Hello Kate - what is the limescale like in your water system? - does your kettle 'fur' up a lot with white limescale and need constant de-scaling? - thats the only thing that springs to mind is that the hard water is making your towels feel like sandpaper. - one other thing is your conditioner bein taken in at the right time on the washing machine? - it should stay in the fabric conditioner draw right until the end of the rinse cycle , right before the spin - if it is being taken in too early it could mean a malfunction with the fabric conditioner valve in the washing machine (always open) or maybe slammed the soap drawer too hard and fabric conditioner has been taken in as you slam the door - other thing I have heard of before is someone having such a high mains water pressure that it sprays/splashes very vigorously in the soap drawer and dilutes the fabric conditioner and takes it in the wash cycle instead of the rinse cycle.

Other things you could try is spin towels at 1200rpm instead (say if you got a 1600 spin speed it could be extracting so much water/fabric softener that it makes them hard) - drying on line can make them hard, so spin at 1200rpm then straight afterwards tumble dry also pop in 2 of those tumble drier balls (plastic balls with spikes) in the drier with them.

HTH

1
KA
Kate
Answered about 9 years ago

Thanks for replies sadly I do not have a tumble dryer .Is not just towels but all washed items .

Kettle does fur up but not anymore than when I had my previous Bosh no problem with that one so nothing has changed. I will try to check the fabric softener cycle .

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