Water entering drum when not on
Our washing machine keeps filling with water, even when not on.
Not sure if the filling is linked to the dishwasher or not.
It did flash and beep H2O. I’m assuming it figured there was a water problem but not sure if that is an error code too?
It will also start a cycle but then just stop, making a whirring noise. If paused, it sometimes starts again, others not. Is this the motor?
Help! I’ve got two kids and a mountain of washing!!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washer fills with water when switched off and shows H20 on wash
- The problem
- The washing machine was letting water into the drum when not in use. It also flashed/beeped H20, began filling at the start of a programme, then stopped before the wash cycle continued. The poster was concerned about a possible motor fault or needing a replacement machine.
- Likely cause
- The strongest diagnosis in the discussion was a water inlet valve fault. Contributors also mentioned possible plumbing/water pressure issues or drain hose plumbing issues. A motor fault was considered unlikely if spin functions worked.
- What fixed it
- Recommended action was to check how the machine behaves on a spin-only cycle. If spin works but wash/fill does not, the fault is likely related to the water supply/plumbing or inlet valve rather than the motor. Exact repair was not confirmed in the thread. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Observed H20 warning during fill
- Tested the machine without the dishwasher running
- Poster reported the pump-out function worked
- Spin-only operation was suggested as a diagnostic check
- Parts or tools mentioned
- water inlet valve
9 Answers
Hello Diane. This question is dealt with in my washing machine faults guide (link at top of page). Try this article Washing machine fills with water when off
H20 error though is when it isn't getting enough (or any water) on fill. Depending on how they are plumbed in and the water pressure if a washing machine and dishwasher were running close to each other at the same time it can cause such problems.
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I’m not sure if I can fix it (inlet valve?) or if it’s the motor? Or if I need a whole new machine. It is 7 years old.
Any help would great. Thank you.
Hi Andy
i just tried it without the dishwasher on. It starts filling with water then just as it should start the programme cycle, it stops. No noise. Nothing. Motor or circuit board?
Wow that's 3 separate faults. Filling with water when not on is likely to be a water valve, water pressure, or drain hose plumbing fault. H20 Error is usually cause when it's not filling up with water in the allotted time. If fitted with 2 water valve a washing machine can sometimes fill up with water for about 20 seconds or so from one valve but then when it switches to the main valve to flush in the detergent if that valve isn't working the washing machine can just stop dead.
Need Professional Help or Spare Parts?
Oh crikey. Nothing is ever simple lol.
So it might just be valves that are the problem, rather than giving up the ghost altogether?
The filling with water when not on isn't a serious fault. The H20 error could be caused by a faulty water valve, and that faulty water valve could also account for the washer only filling for 20 - 30 seconds then stopping. But as you can imagine there's no way of being sure what the problem is until someone who knows what they are doing has a good look. If the faults are being caused by the water valve though one way you can help check that is seeing what the washer does on spin dry cycle. If the washer works fine on a spin only cycle then it is quite likely to be a problem with the plumbing and or water valves. However, if it doesn't work on spin dry cycle properly too then you would need to get an engineer to make sense of it all.
Need Professional Help or Spare Parts?
Ok. I think the spin cycle is fine, as when the water appears in the drum I can set the pump out function and that works. Though not tried a full spin cycle.
Thank you.
if it spins OK but just doesn't work on wash it's very unlikely to be a motor fault.
Need Professional Help or Spare Parts?
Phew. That’s one good thing. Thank you.
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