Solved

Towels do not come out fluffy

ZIZinZan
Asked almost 9 years ago 5,067 views
0

Hi All

We have just bought our first Bosch washing machine. All previous washing machines we have had were Top Loaders by Fisher and Paykel. Our disappointment is centred around the hard crispy towels that we now get.

The Top Loader used to provide us with nice fluffy towels for years. Two washes with the Bosch and the towels feel hard and crispy. We just use the cotton wash with no modified program. What are we doing wrong, we do not use fabric softener, our water is very soft so we know it is not that.

The detergent we use is a liquid that comes as a measured amount in a dissolvable pouch. Please tell me your best advice to get our nice fluffy towels back

Thanks

Zinzan

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch washing machine towels coming out hard and crispy

The problem
After changing from a Fisher and Paykel top loader to a Bosch front loader, towels started coming out hard, rough and crispy after washing. The user stated they use the cotton wash, recommended liquid detergent in measured dissolvable pouches, no fabric softener, and have very soft water. Towels had previously been line dried for years without this problem.
Likely cause
The accepted reply suggested the most likely causes were over-drying after washing, excessive detergent, or using too high a spin speed. The discussion did not confirm a machine fault, and the exact cause was not proved.
What fixed it
Recommended action was to avoid over-drying towels, whether on a line or otherwise, use the detergent amount stated on the packaging, and avoid an excessively fast spin; 1400 rpm was suggested as sufficient on fast-spinning machines. Fabric softener and tumble drying were mentioned as ways towels may feel softer, but the user did not confirm using them. The exact repair or adjustment that resolved the issue was not confirmed.
Checks to try
  • User confirmed very soft water
  • User confirmed use of recommended detergent and correct quantity
  • User confirmed no fabric softener is used
  • Accepted reply advised checking for over-drying
  • Accepted reply advised checking detergent dosage
  • Accepted reply advised avoiding too fast a spin speed
Cause identifiedGenerated 6 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 9 years ago

Towels get very hard and rough if they are over dried. Being hung out too long on the clothes line outside can cause them to go very stiff. Most people always use fabric softener. If you dry them outside, inside or in a tumble dryer don't over-dry them. Also make sure you use the correct amount of detergent as described on the packaging and don't use too fast a spin if it's a really fast spinning washing machine (1400 rpm should be enough). Tumble dryers soften towels up lovely - Save on fabric softener when tumble drying

Whitegoods Help — appliance repair expert and forum host.
0
ZI
ZinZan
Answered almost 9 years ago

Thanks for your helpful comments Andy. I guess the main concern to me is this. For the last 40 years we have used a F and P top loader and for ever we have had the best fluffy towels, now we use a Bosch front loader with recommended detergent and correct qty.

suddenly towels are crap. The only real variable that has changed is the machine. Spinning on the horizontal plane instead of the vertical plane.

never used a dryer in my life, always hang on the line, sun and wind , but never crispy towels

cheers

Zinnie

0
TI
Timothy Spurrier
Answered about 6 years ago

We agree.

Our new Bosch WAN makes all the towels very hard.

We have always had a front loader, and in our old machine the towels were fine.

We wash things on Mixed Load 40 degrees. The towels come out very hard and rough.

Does anyone know why, or is it a fault with the new machine?

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