Miele W1712 Door Seal Squeaking
My W1712 door seal appears to be rubbing on the inner wash drum and making a load squeaking sound when rotating. It seems to occur at slower speeds or when the machine is on a cold cycle.
I have had the seal out and inspected it. It appears intact. I have checked that it is seating properly.
I have checked the drum for bearing play and warping.
The seal seems ever so slightly tight when seating it on the outer drum, is it possible the seal has shrunk slightly for some reason? And that on the hotter part of a cycle, it is more supple and hence does not rub? This is the only thing i can think of.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W1712 door seal squeaks when drum runs dry
- The problem
- On a Miele W1712 washing machine, the door seal was reported to squeak as the inner drum rotated. The owner found the noise was not related to temperature or speed after all: it stopped whenever water was present and returned after most water had drained during spin. The seal had been removed and inspected, appeared intact, and was checked for correct seating. The drum was also checked for bearing play and warping.
- Likely cause
- Most likely the drum lip is lightly catching on the door seal when running with little or no water, with the water temporarily acting as lubrication. The accepted reply suggested either a slightly out-of-round or off-centre drum lip, or an age-related change in the seal leaving too little clearance at one point. The exact cause was not conclusively confirmed.
- What fixed it
- The accepted advice was to observe the drum lip carefully while slowly turning the drum to see whether it wobbles or catches at one point, and to identify whether there is a single rubbing point between the drum lip and seal. If the rubbing is only at a tiny localised point, careful trimming of a very small amount of rubber was suggested in the discussion. No confirmed completed repair was posted by the owner.
- Checks to try
- Door seal removed and inspected
- Door seal seating checked
- Drum checked for bearing play
- Drum checked for warping
- Confirmed noise disappears when water is in the machine and returns after draining
- Advised to slowly turn the drum and observe whether the drum lip is off-centre or rubbing at one point
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
Hi. It sounds very much like the drum lip is catching on the door seal. I've seen it happen a lot on brand new washing machines, or sometimes after a new door seal was fitted where it caught when running dry but as soon as water got into the drum it stopped. Normally I wouldn't be concerned if the noise disappears on wash as long as it doesn't come back on spin. If the drum catches the door seal during spin it can create a lot of friction and damage the seal.
If it's just started doing it out of the blue that's unusual. Often when this happens you can observe a slight wobble on the drum lip. If you slowly turn the drum and observe the roundness of the drum lip it might be slightly off centre. Few drums are perfectly round but they can get a knock and go more out of shape if some obstruction like a coin gets inside at one time. Another possibility is the gap between the back of the door seal and the drum lip may have always been very small and as the seal has got older it's given a bit and catching at one point. If you can identify a single point where the drum rubs on the seal you may be able to carefully trim the the rubber there if it's only a fraction.
Need Professional Help or Spare Parts?
It actually has nothing to do with temperature or speed - as long as water is in the machine, its lubricating between the drum and seal, and there is no noise. When it has drained most of the water during a spin it starts to make the noise because of a lack of lubrication. Still no idea why this is.
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