non return valves??
Hello all i have checked the troubleshooting page and not got anywhere. we have chemically tasting water from the kitchen tap. After contacting our water supplier we have isolated the issue to the washing machine. I've been told its the non return valve failing. Speaking to many people I'm not sure what this is. would it be classed as the inlet valve and if so would this cause water from the machine ending up in the drinking water from the tap. P.S once isolated from the water supply the water from the kitchen tap tastes fine. Also the water from the bathroom taps tastes fine also weather washer is connected or not.
Thank you for any help on this one.
its a hotpoint wmfg741g
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Kitchen tap contamination linked to Hotpoint WMFG741G supply arrangement
- The problem
- A Hotpoint WMFG741G was suspected of causing chemically tasting water from the kitchen tap. The water supplier and the user isolated the problem to when the washing machine was connected; the kitchen tap tasted normal once the machine was isolated, and bathroom taps were unaffected.
- Likely cause
- The strongest diagnosis in the thread was a plumbing backflow issue rather than an internal washing machine fault. Replies said the non-return/check valve should be on the washing machine supply tap or plumbing, not in the washing machine itself, and that missing or ineffective anti-siphon/non-return protection could allow contaminated water in the fill hose to affect the kitchen cold supply. Cleaning the inlet valve/filter was discussed, but this was not confirmed as the cause.
- What fixed it
- Advice was to check/clean the inlet filter and consult a plumber about fitting a washing machine tap or supply arrangement with a non-return/anti-siphon valve. The original poster also noted a separate door seal leak. The confirmed outcome was that the user replaced the washing machine with another one, after which the water tasted normal and the leak was gone.
- Checks to try
- Issue disappeared when the washing machine was isolated from the water supply
- Bathroom taps tasted fine whether the washer was connected or not
- Washing machine hose and inlet valve were removed and the inlet valve was cleaned
- A separate door seal split/leak was observed
- Parts or tools mentioned
- Inlet valve
- Water inlet hose
- Inlet filter/mesh filter
- Washing machine tap with check/non-return valve
- Door seal/rubber gasket
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
13 Answers
I've not heard of any nonreturn valves failing, but then again that is an issue related to plumbing rather than the washing machine so I'm not 100% sure. So if it is the nonreturn valve that is failing, or potentially that there is no nonreturn valve fitted in your tap - a new water tap supplying the washing machine sounds like the answer to your problem. As far as I know most washing machine taps don't have a nonreturn valve fitted inside them. Make enquiries with a plumber about water valves for the washing machine with a nonreturn valve inside.
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So there is no non return valve on a washing machine? Its been working fine the last few years I'm gonna clean out the inlet valve as I'm guessing it's a bit clogged up could this cause an issue like this. Thank you for your help people like you are a God send.
Hi. The non return valve needs to be on the water tap to stop water from the fill hose that is trapped and under pressure because the washing machine isn't taking in water from getting back into the copper cold water pipework on the plumbing.
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Try a Google search for non return tap and you will see more info and pics
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OK I can find plenty of taps with check valve but I need a tee version but they don't have check valves. Any other ideas
It would have to be Google, Screwfix or a plumbers merchant
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just a thought , have you removed the rubber washing machine water inlet hose and tried to clean out the inlet filter (a small round plastic mesh filter) maybe there is dirt/rust/limescale on the filters and its siphoning somehow back up to the drinking water tap? - i have known some machine manufacturers use metal filers and they have rusted - if you come across one of them see if you can change it to a plastic filter
Hello Andy. Yes it may well be worth checking that. If it is related to this then of course it won't stop water backing backup into the water supply, it would just mean it less detectable if it isn't being contaminated. A permanent solution would still need to be getting a tap fitted that has anti-siphoning valve.
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I have removed the hose and the inlet valve. I've cleaned the inlet valve up. I haven't looked at the hose but I shall do. The machine is also leaking now but unrelated as the rubber around the door has split slightly. I did manage to fix it awhile ago with layers of glue. Which has lasted about a year. But has now stared to drip through.
yes i have done that before as well on washing machines where the door rubber gasket has had a couple of minor splits and fixed it with superglue and its lasted for ages
That's remarkable. I would never have expected superglue to hold under the stresses and strains of a bouncing drum and door seal. I used to use a bicycle tyre repair kit. With great success. I used to peel off the door seal and fix it to the back so it wouldn't be exposed to all the water. I'd roughen up the area with the supplied sandpaper and fit a large patch to it. Worked very well. Of course I always replaced the door seal as a first choice but sometimes the customer couldn't afford a new seal or it was decided a temporary repair would be OK.
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I found out the best was proper Loctite superglue - there are cheaper versions of superglue in the pound shops and they were rubbish think they must water them down or something very runny and not as strong as Loctite. Thats good idea, never thought of a bicycle puncture repair kit to do it.
Hello all thank you so much for everyone's help. Hope it helps other people too. The issue is now resolved. I've changed washing machines. My wife's nan went to a home so we had her machine. Water tastes fine now??? And no leaks...... At the moment lol
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