Solved

Door locked, water still in and all light flashing

LULuciana
Asked over 8 years ago 2,880 views
0

Hi

Yesterday the washing machine was on and while washing I heard a metal noise, sounded like there was a coin or something inside. I stoped pulled everything out and checked, but I didn’t find anything. Continued my washing and I heard the machine stopping shortly after I restart the circle. All the lights were flashing, the door is locked and there is water inside.

I tried to turned On and Off, used the option to remove the water..... nothing works.

Can you please help me.

Hope to hear from you soon.

Many thanks

Luciana

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine stopped mid-cycle with door locked, water remaining and all lights flashing

The problem
The machine reportedly made a metallic noise during washing, then stopped shortly after being restarted. After stopping, all lights flashed, the door remained locked and water was left inside. The drain option and switching the machine off and on did not resolve it.
Likely cause
The accepted reply suggested a coin or similar foreign object may have become stuck in the drain pump, preventing the machine from draining. This is a probable diagnosis rather than a confirmed fault.
What fixed it
Recommended action was to drain the machine and check the pump and filter for a trapped coin or other obstruction. The exact repair carried out was not confirmed in the discussion.
Checks to try
  • Metallic noise heard during washing
  • Machine stopped shortly after restart
  • All lights flashing
  • Door locked with water still inside
  • On/off reset attempted without success
  • Drain option attempted without success
  • Pump and filter recommended for inspection

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

If there was a coin or similar inside it might have got stuck in the pump. Try this article to drain the machine and check the pump and filter Washing Machine Won’t Drain Water

Whitegoods Help — appliance repair expert and forum host.

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