Hils
Good Morning
I have a Miele Premier 520
I have had it since 2007 and recently it tripped the electrics. I also have a husband who is an engineer and he dismantled it and took the motor out and changed the carbon brushes. He put it back together again and it tripped the electrics again. He then realized that it was the heater. He has found some details as to the model number which he has given to me to search on the internet for a heater element. However the model number W552 does not appear to exist.
I have been without a washer for a week and I wondered if someone could help me either find the correct model number or the heater element I need.
Kind Regards
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele Premier 520 washing machine tripping electrics; model identification for heater part
- The problem
- A Miele Premier 520 washing machine, owned since 2007, was tripping the electrics. The motor was removed and the carbon brushes were changed, but the machine tripped the electrics again. The poster then believed the heater was responsible but could not find the correct heater element because the model number being searched, W552, did not seem to exist.
- Likely cause
- The strongest supported diagnosis is a heater-related fault causing the electrics to trip, but this was reported by the poster and not independently confirmed in the thread. A second issue was likely incorrect model identification when searching for parts, with W552 not being the full model number needed for spares lookup.
- What fixed it
- Use the full model details from the rating plate, usually inside the door, rather than relying on the control panel or instruction manual. The accepted reply indicated that parts were listed for Miele W552 once searched correctly, suggesting the heater element should be identified from the rating plate information. The exact repair was not confirmed.
- Checks to try
- Motor removed and carbon brushes changed
- Machine still tripped the electrics afterwards
- Poster identified the heater as the suspected cause
- Advised to check the rating plate inside the door for the proper model number
- Accepted reply noted that parts were listed for Miele W552
- Parts or tools mentioned
- Carbon brushes
- Heater element
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello Hilary. Usually when you can't match up a model number on a manufactures website or a spares site it is because the proper model number is different to the one you are trying to enter. This often happens if people use the model number that's written on the Control Panel or instruction manual which can sometimes not be the full model number. So the first thing to ask is are you putting in the model number that is written on the rating plate, which is usually inside the door. You should be able to find the rating plate sticker easily enough, but just in case I have an article giving general advice about how to find the serial number on a white goods appliance.
Having said all that, I've just checked on the Whitegoodshelp appliance spares site and it seems to be listing quite a lot of parts for it. Miele spare parts are not cheap though - Spare parts list for Miele W552
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