Hi, my washing machine has become dead. The digital display comes on fine, but no functions work, just beeps. After a while it shows 'E 21' which I believe is an error code. After much googling I have found no answers.
Hoping somebody here may have some solutions.
Cheers
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Kenwood K714WM16 shows E21 and only beeps
- The problem
- On a Kenwood K714WM16 washing machine, the display powered up normally but no wash functions would operate. The machine only beeped and later showed fault code E21.
- Likely cause
- The accepted reply states E21 is likely a pump draining fault, most likely caused by a blocked pump or pump filter.
- What fixed it
- Recommended action was to check and clean the pump/filter for a blockage. If the fault was not due to a blocked pump, the advice was to have the appliance inspected by an engineer. The exact repair carried out was not confirmed in the discussion.
- Checks to try
- Observed that the display came on but no functions worked
- Fault code E21 appeared after a period of beeping
- Advised to check whether the pump was blocked
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Brands like this are usually hard to get information for because these brands don't usually actually make the appliances. They get another manufacturer to make them and just put their name on them. From what I can find E21 is a pump draining fault and you need to, check if the pump is blocked".
Try this article - How do I clean my pump filter - where is the pump filter? There are links in the article to more comprehensive troubleshooting about washing machine not draining water. If it's nothing to do with the pump being blocked I'd get in an appliance engineer.
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