Solved

Washing machine starts but door swings open.

MIMikeN
Asked about 8 years ago 1,673 views
0

Recently my washing machine stopped starting, the door lock button would just flash. So after looking online I replaced the interlock mechanism which fixed the problem perfectly for a couple of weeks.

But now the washing machine registers as locked and starts but the door just swings open, if I hadn't noticed it would have flooded the kitchen.

I assumed the replacement interlock of dodgy so I replaced it again but to no avail.

Any suggestions would be greatly appreciated.

Thank you.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine starts but door opens during cycle

The problem
The machine had previously failed to start with the door lock light flashing. After the door interlock was replaced, it worked for a couple of weeks. It then began recognising the door as locked and starting, but the door could swing open.
Likely cause
The accepted reply says this is unlikely to be an electrical locking fault alone. The most strongly supported cause is that the door is not closing and latching correctly, or the replacement door lock/interlock is not fitted correctly. A weak or faulty door latch spring was specifically suggested.
What fixed it
Check the door latch and confirm it has a spring holding it in position. Also check that the door lock/interlock is fitted correctly. The accepted suggestion was to spray the latch and door lock with WD40. The exact repair that solved it was not confirmed in the thread.
Checks to try
  • Checked/replaced the door interlock twice
  • Check the latch on the door
  • Check whether the latch spring is present and holding the latch in position
  • Check whether the door lock is fitted correctly
Parts or tools mentioned
  • Door interlock mechanism
  • WD40

Safety: Do not continue using the appliance if the door can open during operation. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 8 years ago

The door shouldn’t be able to come open even if the door lock wasn’t locking. The door lock only prevents someone from opening the door. If the door comes open on its own it can’t be closing properly and latching properly or the door lock isn’t fitted correctly. Check the latch on the door. It should have a spring on it holding it in position. Try spraying the latch and door lock with WD40.

Whitegoods Help — appliance repair expert and forum host.

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